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Retail Supervisor
Retail Supervisor
About the Role
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores—and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm)
Key Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, setting an example of great customer service. You’ll understand what your customers need, guide them to the right products, and ensure a smooth shopping experience.
- Store standards – ensure everything runs efficiently, including:
- Cash reconciliations
- Managing customer queries promptly
- Audit compliance
- Efficient stock management
- Part of the team – join a team that takes pride in its store, working together and having fun along the way!
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Required Skills & Experience
YOU ARE…
- An experienced supervisor or duty manager comfortable managing a small team in a fast-paced environment
- Exceptional at delivering customer service and converting it into sales
- Inquisitive, self-improving, and always looking for ways to enhance the team and business performance
- Passionate about working with Screwfix’s products and mission
- Friendly, flexible, reliable, honest, and committed to strong performance
What’s in it for you?
Joining Screwfix means joining a growing team with endless support, opportunities, and fun!
Benefits include:
- Competitive salary
- 28 days annual leave (including Bank Holidays) — increasing up to a maximum of 33 days with length of service
- Award-winning company pension scheme – up to 14% Kingfisher contribution
- Life cover
- 20% discount on purchases from Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Ongoing training and development to help you succeed
Get help with your application
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Next Steps
To find out more, email careers@screwfix.com for any queries.
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Apply now – Upload your CV and complete your application.
Additional Information
- Hourly rates may include a location allowance, reviewed annually.
- Equal opportunities including promoting diversity and inclusion — we do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help within your application, please contact: careers@screwfix.com
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