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Retail Supervisor
Retail Supervisor – Join Screwfix!
About the Role
Everything we do starts with the people we serve. We’re proud to stand behind the tradespeople—the backbone of the job, always ready to help whenever things get tough.
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores, plus industry-leading digital services. Join Screwfix and be part of a team who work fast, affordably, with professionalism, and a smile to match!
As part of this role, you’ll stay true to our purpose—no matter whether it’s helping customers front-of-house or ensuring operations run smoothly behind the scenes. Our strong training programmes and flexible shift patterns backup your balance between work and life, while our culture will help you grow over the long term.
Store opening hours:
- Monday – Friday: 7 AM – 8 PM
- Saturday: 7 AM – 6 PM
- Sunday: 9 AM – 4 PM
What It Takes to Be a Retail Supervisor
Key Responsibilities
At Screwfix, you set the standard every day. Here’s what your role could look like:
- Lead by example – Host the store with passion, shaping how your team delivers exceptional customer service.
- Meet every customer need – Manage queries professionally, help them find the right products, and remove any barriers to a smooth experience.
- Elevate store standards – Ensure cash reconciliations are accurate, audits meet compliance, and your operation runs efficiently.
- Own stock and team culture – Oversee inventory, always keep supplies ready, and foster a team who takes pride in the place they work.
Reasons to use Rodeo
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It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Friendly, flexible, and helping each other along the way is how we set our stores apart!
Requirements
If This Means You, Here’s What We See
Are you looking to lead on the ground and make a real impact? We’d love to hear from you if:
- You’ve managed a small team in a fast-paced retail environment before.
- Customer service comes naturally—and you enjoy turning great service into extra sales.
- You’re questions first, for the sake of getting better.
- Our values light you up: we’re passionate, reliable, hardworking, and aware.
- The idea of leading with purpose (and having a fun team along the way!) sounds energising.
Why Choose Screwfix?
When you join us, you join a growing organisation filled with support, opportunity, and purpose.
Perks & Benefits
- Competitive salary, reviewed regularly
- 28 days annual leave (with extra for maturity—up to 33 days). Bank Holiday pay included!
- Award-winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover to support dependents.
- 20% off all Screwfix and B&Q purchases*.
- Discounted healthcare for comprehensive wellness support.
- Company share saving schemes – align your effort with ownership behind your work.
- Unbeatable training and ongoing professional development, on our accompanying journey.
Get help with your application
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How to Apply
Interested? Let’s get your application started!
- Apply today – upload your CV and begin filling out your details.
- Have questions? Email us at careers@screwfix.com.
- Find us online:
Fairness & Support
We’re committed to fairness and inclusion. We actively equalise opportunity for all based on skill and perseverance—regardless of gender, race, age, sexuality, religion, or disability.
If you require additional adjustment support to apply, contact our team at careers@screwfix.com.
Don’t forget – our hourly rates might include an annual location allowance, which we regularly review.
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Jessica, London
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