How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Retail Supervisor
About Castore
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, deeply infused in our DNA and something we strive to live every day.
We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Our specialist features help optimise performance in all conditions, with a passion for innovation at its core.
The founders’ vision is to build Castore into a globally respected brand for its relentless commitment to engineering superior sportswear—leaving no stone unturned in our pursuit of performance enhancement.
In a market dominated by mass-market brands, Castore aims to be the premium alternative—stocked by discerning athletes who expect excellence.
The Role: Supervisor
As a Supervisor, you are the ultimate Service Role Model in our store. Alongside Managers, you are responsible for creating a world-class shopping experience. You lead the team, drive productivity while maintaining a positive and fun environment, and inspire through exemplary leadership.
This role operates on a 30-hour-per-week contract. Your responsibilities include:
- Leading day-to-day operations
- Deputising for Managers
- Ensuring smooth service delivery across the sales floor and back-end functions
You must be an excellent communicator, working decisively to empower your team with both pace and authority.
Responsibilities
Team Leadership & Support
- Supervise team members on performance and duties, providing constructive feedback and reporting strength/weakness to management
- Motivate, guide, and mentor team members to exceed targets while fostering a positive, productive work environment
- Train new recruits on company standards, customer service, and job duties
- Collaborate with other supervisors and management to align set stock, logistics, projects, and performance goals
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Driving Results
- Communicate clearly with your team to ensure targets and logistical tasks are met
- Lead business initiatives—such as email capture campaigns—and support the team in meeting targets
- Support Managers in delivering on departmental objectives
- Foster knowledge sharing across the Business to implement best practices
Commercial Flair
- Make commercial decisions to improve store performance
- Ensure consistently high Store standards that meet company expectations:
- Drive "all sizes out" initiatives
- Escalate stock accessibility issues to management
- Utilise business reports to identify risks/opportunities, using insights during store visits
- Stay abreast of industry competition (both high-street and online) to refine the unique Castore customer experience
Developing the Best
- Take ownership of your professional growth, modelling continuous development for your team
- Support Managers in recruitment while coaching new hires
- Foster a culture where wellbeing is prioritised, performance is recognised, and team spirit thrives
- Adapt your approach to support individual team needs, understanding broader organisational impact
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Operations
- Proactively identify and mitigate risks, escalating critical issues to Management
- Ensure Health and Safety standards for customers and staff through preventive actions, aiding compliance
- Oversee daily store operations:
- Lead as a keyholder, ensuring processes align with CA’s standards
- Monitor stock loss and markdown controls to protect revenue streams
- Stay ahead of future in-store planning (e.g., stock takes, promotional activities)
Future Focus
- Plan ahead for upcoming initiatives accordingly and brief the team
- Champion new technology and business innovations, coaching staff on multichannel integration (online/in-store) for growth opportunities
Skills & Experience
Key Skills
- Proven experience in supervisory/management roles (preferably customer-facing)
- Retail expertise is a plus
- Ability to excel in high-targeted sales environments
Personal Qualities
- Outstanding verbal and written communication skills
- Strong problem-solving initiative
- Demonstrated leadership ability
- Sound decision-making skills
- Exceptional interpersonal skills and conflict resolution
- Adaptability to change and challenging environments
- Effective time management
- Capacity for mentorship
- Passion for the Castore brand
What We Offer
- Competitive salary
- Opportunity to build a career with a dynamic, high-growth brand
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills