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Farmfoods

Retail Supervisor - Full Time

Kingston Upon Hull
£13.61/hr
Posted 2 days ago
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Retail Supervisor - Full Time

Retail Supervisor Position – Farmfoods, Greenwood Avenue, Hull

Hours: 39 hours per week, across 5 consecutive days (typically Mon-Fri), starting at 7:00 AM.

Pay: £13.61 per hour, guaranteeing a minimum of £530 per week. Overtime opportunities may be available.

Key Benefits

  • 30 days holiday (equiv. to 6 weeks, based on a standard 5-day working week).
  • 15% staff discount applied to products across 300+ stores, including food and household essentials.
  • Free smart uniform.
  • Staff benefits package including:
    • A virtual GP service.
    • Discounted cinema tickets, gym memberships, days out, and travel.
    • Free life assurance and workplace pension.
  • Excellent training and development opportunities.
  • Career progression opportunities for existing staff within the company.

About the Role

We are seeking a retail supervisor for our shop on Greenwood Avenue, Hull. This is a permanent full-time (FTSV – Permanent Full-Time Supervisor) role, requiring flexibility across shifts, including weekends.

The supervisor will play a key role in supporting the manager to lead the team effectively, ensuring the shop operates efficiently and delivers outstanding customer service. Within these responsibilities, you’ll manage both operational tasks and team supervision.


Responsibilities

As a Retail Supervisor, you will:

  • Be a central part of the management team, assisting in leading the shop operations.
  • Assign and supervise the team of retail assistants, ensuring peak performance.
  • Take full responsibility for the shop when the manager is unavailable:
    • Ensure customer service excellence at all times.
    • Efficiently manage deliveries and shop routines (e.g., stock rotation, clearing).
    • Maintain a clean, safe, and tidy environment in accordance with company standards.
  • Handle opening and closing duties, including cash management.
  • Place stock orders to ensure product availability.
  • Oversee operational costs, focusing on minimising:
    • Inventory shrinkage (loss through theft, damage, or error).
    • Product waste and inefficiencies.
  • Conduct payroll-related tasks, including timelines for hours booked by staff.

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Requirements

Personal Attributes

  • A friendly, professional, and hardworking approach to work.
  • A natural aptitude for teamwork—the ability to build strong relationships with teammates and customers.
  • High standards of reliability and trustworthiness; essential when managing a small team and influencing key outcomes.
  • An ability to drive positive shifts in team morale and productivity.

Practical Experience

  • While experience as a supervisor, team leader, or manager in retail (or similar environments) is highly beneficial, welcome applications from first-time managers who show potential!
  • Proven ability to multitask, manage deadlines, and control costs.
  • On-the-job flexibility—this role requires full availability (including weekends) to support full-time team needs.

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Legal Requirements

  • England & Wales (DBS check) or Disclosure Scotland background check conducted should you be successful.
  • Any previous or unspent convictions must be disclosed; successful candidates are subject to a satisfactory check.

Career Prospects

This role is more than just an entry point: many managers and central roles at Farmfoods began their careers as shop supervisors. Farmfoods prioritises internal promotion, offering clear pathways from frontline staff to Shop Manager or Area Manager positions for those who demonstrate leadership potential.


Why Join Farmfoods?

Philosophy

Farmfoods is a family-owned business driven by principles of integrity, value, and customer focus. We believe in:

  • Offering exceptional value to our customers while maintaining product quality.
  • Delivering an "old-fashioned" customer experience—friendly, personal, and reliable.
  • Keeping our stores clean, customer-friendly, and full of everyday essentials.

Culture

Our supervisors are the backbone of smooth daily operations, ensuring the team provides top-tier customer service. Every shop supervisor impacts the shopping experience for customers every day.

We’re looking for people who align with our mission and want to grow with a company that values honesty, resilience, and enthusiasm.


Contract: FTSV (Permanent Full-Time Supervisor) – 39hrs weekly, across 5 days.

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Skills

Customer Service
Team Leadership
Cash Handling
Inventory Management
Communication
Problem Solving
Time Management
Flexibility
Reliability
Relationship Building

Location

Kingston upon Hull, England, United Kingdom

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