Salford City College Group
Retention Improvement Officer
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Retention Improvement Officer
Reference: 3242
Closing Date: Sunday 26 July
Interview Date: 3/8/2026
Salary: Band 8 £23,940 (Pro Rata £11,788) Term time only
Number of Positions: 2
Contract Type: Permanent, Term Time Only
Hours per Week: 20 hours
Location: City Skills
About The Role
Do you believe that education has the power to transform lives?
We are looking for a friendly, highly organised and meticulous individual to join us as a Retention Improvement Officer. This is a rewarding role for someone who is passionate about helping students overcome barriers to attendance and engagement, ensuring they have every opportunity to succeed in their studies and achieve their potential.
As a key member of the team, you will:
- Monitor attendance and retention
- Build positive relationships with students, parents and carers
- Work closely with teaching and support staff to identify concerns early and implement strategies that improve student participation and success
The role requires:
- Excellent communication skills
- Strong attention to detail
- Confidence in handling data and records
- A genuine commitment to supporting young people
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We are seeking someone who can combine empathy with professionalism—someone who enjoys problem-solving, is proactive in following up concerns, and understands that regular attendance can be life-changing for students. If you are motivated by making a real difference every day and thrive in a people-focused environment, we would love to hear from you.
Join us and help students stay engaged, achieve their goals, and unlock brighter futures through education.
How To Apply
If you have any queries regarding this vacancy, please email.
Reason To Join Us
- We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 13 weeks not in college (195 days in College).
- We have a 2:30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year.
- We offer automatic enrolment to the Local Government Pension Scheme with employer pension contribution.
- Our College is an incredible community, there is a lot that staff and their families can get involved with.
- We have family friendly policies and we are happy to talk about flexible working.
- We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme.
- We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.
- Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.
- Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.
- 93% of staff are proud to work at the College.
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Commitment to Safeguarding
This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees.
The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.
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