Hariley Solutions
Returns & Claims Coordinator
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Location: Aldridge
Job Type: Full-time | Temp-to-Perm (3-month contract)
Pay Rate: £12.71 per hour (paid breaks – equivalent salary £27,758.64)
Working Hours
- Monday – Thursday: 07:45 – 17:00
- Friday: 07:30 – 12:30 (early finish)
We are seeking a highly organised and detail-focused Returns & Claims Coordinator to join a busy and fast-paced team within a manufacturing and distribution environment.
The successful candidate will be responsible for managing supplier and customer returns, processing claims and credits, and maintaining accurate stock and transactional records through ERP/WMS systems. This role requires strong attention to detail, excellent communication skills, and the ability to work accurately under pressure.
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Key Responsibilities
- Processing supplier and customer returns
- Managing claims and credit processing
- Matching supplier invoices to goods received notes (GRNs)
- Updating stock records and transferring stock within ERP/WMS systems
- Supporting stock takes and stock reconciliation activities
- Liaising with internal departments including Commercial, Accounts, QA/QC, and Transport
- Ensuring all records and transactions are processed accurately and efficiently
What We’re Looking For
- Previous experience in a similar administrative, logistics, purchasing, or stock control role
- Experience using ERP or WMS systems (preferred)
- Strong attention to detail and high level of accuracy
- Strong communication and organisational skills
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and reliable approach to work
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What's On Offer
- Supportive and collaborative team environment
- Opportunity for development and progression within the business
- Varied and fast-paced role with responsibility and autonomy
- Free on-site parking
- Competitive hourly rate and benefits package
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