Carlisle Support Services
Revenue Enforcement Officer
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Revenue Enforcement Officer
Job Introduction
Job Description
We are currently looking for Professional, energetic and enthusiastic people who are interested in pursuing a career in Rail. We have opportunities for immediate vacancies for a Revenue Enforcement Officer who is able to work in the Manchester area.
The successful candidates will provide a highly visible presence at various stations supporting strategies aimed at reducing ticketless travel by ensuring customers possess valid tickets. You will be required to complete other operational documentation supporting strategies aimed at reducing ticketless travel. There will be a requirement to attend Court when necessary. As this is a customer-facing role, there may also be a requirement to provide support to customers who need help, particularly during times of disruption. The delivery of high standards of customer service is therefore a key skill for all of these roles.
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As an ambassador for both Carlisle Support Services and our prestigious client, you must be able to demonstrate a 'can do' attitude, strong customer focus, excellent communication skills, and a good standard of numeracy and literacy. You will be smart, well presented, and happy to wear the uniform provided.
Applicants Must Be Able To Demonstrate The Following
- Excellent customer service skills
- High standards of honesty and integrity
- Ability to work well under pressure
- Pro-active, friendly attitude with good interpersonal skills
- Solid experience in dealing with customers face to face
- Excellent communication skills
- Good standard of numeracy and literacy
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We have a range of available working shifts over 5 days per week with opportunities for overtime. The rates of pay will be £13.58. Please note that applicants must be able to attend the station by 0600hrs and work up to 2330hrs Monday to Sunday, so ideally, should live locally. For those seeking a long-term career in the railway, this role will provide you with valuable experience, and a great gateway into the railway industry.
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