Ocado Retail
Revenue Management Strategic Lead
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Revenue Management Strategic Lead
Revenue Management Strategic Lead
Contract type: Permanent
Location: Hatfield (Hybrid working — 3 days in the office)
Working hours per week: 40
Level: Lead
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we've recently launched our AI Academy, providing a tailored AI learning journey for every colleague.
We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role
At Ocado, we are transforming the way the world shops. As the Revenue Management Strategic Lead, you will sit at the intersection of commercial strategy, finance, and data science.
You will be responsible for defining and executing profitable growth strategies and optimisation across our digital grocery platform.
This role requires a commercially astute leader with a strong analytical foundation who can translate complex datasets into actionable decisions. You will partner with customer teams, insight, forecasting, supply chain, and logistics to maximise sustainable revenue and margin growth while continuously improving the customer experience.
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What you'll do
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Growth Optimisation:
- Maximise online sales and profit through developing future strategy and plans to deliver to financial budgets
- Focus on core e-commerce, logistics operational metrics and retail drivers to balance growth and cost
- Execute to a defined plan
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Strategy Development:
- Design, build, and scale revenue management capabilities, analytical frameworks, and tailored approaches across demand and capacity scenarios
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Profit Generation:
- Conduct data-driven reviews to uncover efficiency opportunities
- Secure senior leadership buy-in and manage cross-functional execution
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Peak Planning:
- Lead on trading strategies for key high-volume windows (e.g., Christmas, Easter, back-to-school)
- Collaborate with demand planning and supply chain to ensure volume forecasts are operationally deliverable
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Revenue & Profit Trading:
- Lead cross-functional sales and operational planning, execution, and regional prioritisation
- Align Customer, Logistics, Insights, and Operations around clear priorities
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System Ownership:
- Act as a Subject Matter Expert in demand forecasting and business intelligence tools
- Define smart parameters to automate governance and enhance data-driven decisions
Who you are
You’re likely to have:
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Commercial acumen:
- Strong expertise in Revenue Management, trade investment ROI, scenario modelling, and end-to-end supply chain dynamics
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Retail knowledge:
- Demonstrated success in managing significant-scale P&Ls and delivering tangible profit/revenue growth initiatives
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Data & Analytics:
- Mastery in manipulating and drawing insights from large, complex datasets using advanced analytical tools
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Stakeholder Management:
- Proven track record of influencing senior leadership and driving alignment across operational teams
What’s in it for you
By joining Ocado Retail, you’ll have the chance to:
- Experience life at the world’s largest online retailer
- Work with an amazing bunch of people who challenge what’s possible each day
- Grow your skills and career in online retail
- Be part of our AI Academy, an initiative designed to empower colleagues with smart technology skills
Plus enjoy an impressive benefits package:
Health & Wellbeing:
- Private medical insurance (with an option to add your family)
- Digital GP appointments
- Market-leading family policies
- Mental health support
- Discounted gym memberships
- Dental insurance
Spend & Save:
- Annual bonus scheme split between personal and business objectives
- Recognition with a reward platform
- Up to 7% matched pension contributions
- 15% Ocado discount
- 20% M&S discount
- Free breakfast every day in the office
- Electric vehicle leasing scheme
- Free shuttle bus from Hatfield station to the office
Flexibility & Holidays:
- Hybrid working
- 26 days holiday + 8 flexible bank holidays
- Option to buy extra holiday
- 2 weeks work from anywhere annually
- Lifestyle break opportunities
*Note: Please find our dedicated careers page for detailed salary information, here.
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