Ocado Retail
Revenue Management Strategic Lead
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Revenue Management Strategic Lead
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Lead
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we’ve recently launched our AI Academy, providing a tailored AI learning journey for every colleague.
We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
At Ocado, we are transforming the way the world shops. As the Revenue Management Strategic Lead, you will sit at the intersection of commercial strategy, finance, and data science. You will be responsible for defining and executing profitable growth strategies and optimisation across our digital grocery platform.
This role requires a commercially astute leader with a strong analytical foundation who can translate complex datasets into actionable decisions. You will partner with customer teams, insight, forecasting, supply chain, and logistics to maximize sustainable revenue and margin growth while continuously improving the customer experience.
What You’ll Do
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Growth Optimisation:
- Maximise online sales and profit through developing future strategy and plans to deliver against financial budgets.
- Focus on core e-commerce, logistics operational metrics, and retail drivers to balance growth and cost and execute to the defined plan.
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Strategy Development:
- Design, build, and scale revenue management capabilities, analytical frameworks, and tailored approaches across demand and capacity scenarios.
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Profit Generation:
- Conduct data-driven reviews to uncover efficiency opportunities, secure senior leadership buy-in, and manage cross-functional execution.
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Peak Planning:
- Lead on trading strategies for key high-volume windows (e.g., Christmas, Easter, back-to-school) in collaboration with demand planning and supply chain to ensure volume forecasts are operationally deliverable.
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Revenue & Profit Trading:
- Lead cross-functional sales and operational planning, execution, and regional prioritisation, aligning Customer, Logistics, Insights, and Operations around clear priorities.
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System Ownership:
- Act as a Subject Matter Expert for demand forecasting and business intelligence tools, defining smart parameters to automate governance and enhance data-driven decisions.
Who You Are
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Commercial Acumen:
- Strong expertise in Revenue Management, trade investment ROI, scenario modelling, and end-to-end supply chain dynamics.
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Retail Knowledge:
- Demonstrated success in managing large-scale P&Ls and delivering tangible profit/revenue growth initiatives.
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Data & Analytics:
- Mastery in manipulating and drawing insights from large, complex datasets using advanced analytical tools.
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Stakeholder Management:
- Proven track record of influencing senior leadership and driving alignment across operational teams.
What’s In It For You
By joining Ocado Retail, you’ll experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.
At Ocado, you’ll also benefit from:
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Health & Wellbeing
- Private medical insurance (with option to add your family)
- Digital GP appointments
- Market-leading family policies
- Mental health support
- Discounted gym memberships
- Dental insurance
Spend & Save
- Annual bonus scheme (split between personal and business objectives)
- Recognition with reward platform
- Up to 7% matched pension contributions
- 15% Ocado discount
- 20% M&S discount
- Free breakfast every day in the office
- Electric vehicle leasing scheme
- Free shuttle bus from Hatfield station to the office
Work-Life Balance
- Hybrid working model
- 26 days holiday plus 8 flexible bank holidays
- Options to buy extra holiday
- 2 weeks work-from-anywhere (per year)
- Lifestyle break opportunities
Our Hiring Process
We receive a high volume of applications, and we genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process:
- Every application is reviewed by a member of our team.
- If you match closely, a Talent Partner will contact you to discuss the role and guide you through the next steps.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application—as we use them ourselves at Ocado Retail. However, ensure your application still authentically conveys your unique self:
"Use AI tools to enhance your application, but your experiences, passions, and personality are what truly set you apart."
Everyone’s Welcome
We’re an equal opportunities employer, ensuring fair treatment for all potential colleagues. We commit to providing adjustments and support to ensure a smooth recruitment process:
- If you need this job description in an alternative format (e.g., larger print, different document type), please email: careers@ocadoretail.com
- Let us know on the application form if you require reasonable adjustments.
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