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Hybrid - please only apply if you live in Glasgow or the surrounding area.
We are working in partnership with a leading Glasgow-based SaaS organisation to recruit an experienced Revenue Operations Analyst.
This is a fantastic opportunity to join a high-growth technology business where data, systems, and insights are central to commercial success. The organisation is investing in its revenue operations capability and is seeking an analytical, commercially minded professional who can ensure the business operates from accurate, trusted data while delivering meaningful reporting and insights to support strategic decision-making.
Reporting directly to the CRO, you will play a pivotal role in maintaining and developing the company's Salesforce ecosystem, improving data quality, supporting sales and marketing performance, and providing leadership with a clear view of pipeline, forecasting, customer metrics, and revenue trends.
This role is ideally suited to someone who enjoys combining technical CRM expertise with commercial analysis and who wants to make a tangible impact within a scaling SaaS environment.
The role
The Revenue Operations Analyst will be responsible for ensuring the organisation's Salesforce instance remains clean, accurate, and effectively configured, while transforming commercial data into actionable insights and reporting.
Working closely with Sales, Marketing, and senior leadership, you will provide reliable data and reporting that supports revenue growth, operational efficiency, and informed decision-making. You will also own key commercial systems and integrations, helping create a single source of truth across the revenue-generating functions of the business.
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Key Responsibilities
Salesforce Ownership
- Take ownership of the Salesforce instance, understand the current configuration in depth, and make clear, prioritised recommendations to keep it clean and fit for purpose.
- Configure and maintain Salesforce day to day so the CRM reflects how the business sells, including setting up and maintaining sales methodologies (e.g. MEDDPICC).
- Keep data clean, consistent, and reliable, and ensure Salesforce connects effectively with other commercial tools, including HubSpot, ZoomInfo, and Apollo.
Reporting & Analysis
- Produce dependable weekly and monthly reporting on pipeline, sales, and marketing performance.
- Build and maintain a focused suite of KPI dashboards for Sales and Marketing, aligned to company objectives and financial targets.
- Maintain accurate pipeline and forecast reporting across the full revenue funnel.
- Identify trends, gaps, and anomalies within commercial data, providing actionable insights to leadership and revenue teams.
- Report on key customer metrics, including retention, churn, and customer lifetime value.
Your profile
Essential
- Strong Salesforce administration experience, including configuration, automation, reporting, and data management.
- Demonstrated ability to build insightful reports and dashboards with exceptional accuracy and attention to detail.
- Experience working with commercial, sales, or revenue data within a B2B environment.
- Excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful business insights.
- Strong communication and stakeholder management skills.
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Desirable
- Experience working with HubSpot, ZoomInfo, Apollo, or similar sales and marketing technology platforms.
- Exposure to structured sales methodologies such as MEDDPICC or MEDDIC.
- Experience using AI-enabled tools to support analysis, reporting, and operational efficiency.
- Previous experience within a SaaS or technology-focused organisation.
Why apply?
- Opportunity to join a successful and growing Glasgow-based SaaS business.
- Direct exposure to senior leadership and commercial decision-making.
- A role with significant ownership and visibility across the organisation.
- The chance to shape and enhance revenue operations processes and reporting capability.
- Collaborative working environment with clear opportunities for professional growth and development.
If you are an experienced Revenue Operations Analyst with strong Salesforce expertise and a passion for turning data into commercial insight, please get in touch.
This is a unique opportunity to make a meaningful impact within a dynamic and ambitious SaaS organisation.
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