Lewisham Council
Revenues & Benefits Control Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Lewisham Council – Strategic Thinker Needed: Revenues and Benefits Control Manager
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We are the UK’s first Borough of Sanctuary, dedicated to championing the rights of refugees and migrants. A Revenues and Benefits Control Manager is needed to drive high-quality IT and systems support for Council Tax, Housing Benefit, and Business Rates.
About the Role
A pivotal position enabling you to:
- Oversee the smooth operation of critical systems
- Manage key relationships with IT providers
- Champion continuous improvement through innovation
The role requires expertise in working within a Revenues and Benefits environment, including proficiency with:
- MRI Revenues and Benefits system
- Enterprise (Information@Work)
You’ll lead a team and collaborate with stakeholders to enhance service delivery.
Key Responsibilities
-
Expert legislative knowledge: Deep understanding of:
- Accuracy in Housing Benefit, Council Tax, and Business Rates administration.
- Housing Benefit subsidy guides.
-
System & team oversight:
- Manage staff to ensure compliance with job descriptions and performance standards.
- Report system-related issues to the Business Rates Support & Development Manager.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Strategic process leadership:
- Oversee year-end reconciliation and annual billing to align with legislative requirements.
- Ensure production of accurate bills and benefit letters.
- Monitor third-party KPIs and contract performance, conducting regular reviews.
-
Performance excellence:
- Design qualitative and quantitative performance standards, set targets, and provide staff training.
- Apply Council’s capability procedures.
-
Innovative problem-solving:
- Drive service improvements via analysis, creativity, and collaboration.
What We Offer
- Generous benefits: Contemporary pension scheme, financial incentives, supportive networks, and local discounts. Explore additional details in Lewisham’s comprehensive benefits package.
Desired Candidate Profile
Ideal for individuals who: ✔ Thrives in a fast-paced, customer-focused workforce. ✔ Possesses a sharp eye for detail. ✔ Excels in complex communication with diverse stakeholders. ✔ Driven by problem-solving and internal growth.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
A passion for local government finance, innovation, and community impact is essential.
Location & Flexibility
Primarily Laurence House (Catford, London, SE6 4RU) with a flexible hybrid model (office + remote work).
Special Requirements
- Availability: For early mornings, evenings, and weekends – especially during peak periods.
- Checks: Successful candidates must complete an enhanced DBS check.
The application process is anonymous and CVs will not be accepted.
Informal Questions
For discussions, contact John Organ: john.organ@lewisham.gov.uk
Salary
£52,269–£54,360 per annum (PO4 scale). All hires start at minimum spinal column point (SCP) unless matching existing salary. Verification conferred for adjustments.
Diversity & Inclusion
Lewisham remains a Disability Confident Employer. Adjustments supported throughout the application process via the lead contact.
Stay Connected
Follow us: @lewishamcouncil on LinkedIn, Instagram, X (Twitter), TikTok, YouTube, & Facebook.
Let’s shape the future of Lewisham together – apply now!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location