Awen Cultural Trust
Rheolwr Blaen y Tŷ - Neuadd y Dref Maesteg / Front of House Manager -Maesteg Town Hall
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Rheolwr Blaen y Tŷ - Neuadd y Dref Maesteg / Front of House Manager -Maesteg Town Hall
Front of House Manager – Maesteg Town Hall
About Awen Cultural Trust
Ymddiriedolaeth Ddiwylliannol Awen is a registered charity with its fully-owned subsidiary, Awen Trading Ltd, based in South Wales. Their mission is to make people’s lives better.
For more information, visit: www.awen-wales.com
Role Summary
We are seeking a Front of House Manager to join our busy team at Maesteg Town Hall. The role involves delivering exceptional customer service to visitors while ensuring the theatre, bars, and café operate smoothly.
This is an ideal opportunity for an innovative thinker who thrives in a fast-paced environment.
Base
📍 Location: Maesteg Town Hall 🎭 Role: Full-Time (Annualised) 💰 Salary: £31,965–£32,957 per annum 📅 Closing Date: Wednesday, 1 July 2026 📞 Reporting to: Senior Theatres Manager
Key Responsibilities
- Deliver first-class customer service to visitors in the theatre, bar, and café.
- Ensure the smooth operation of all areas (theatre, bar, and café).
- Maintain high levels of satisfaction among customers and staff.
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Benefits of Working for Awen
✅ £6% matched workplace pension ✅ 20% discount at Awen Café ✅ Access to Awen’s Benefits Platform – discounts at high-street stores, supermarkets, restaurants, holidays, and cinemas ✅ Reduced membership at Halo Leisure Centre ✅ Health Assured (employee support & assistance) ✅ Family-friendly workplace
Awen’s Commitment to Equity, Diversity & Inclusion
We are committed to an organisational culture that values diversity and fosters a supportive environment for everyone.
At Awen, we: 🔹 Do not discriminate based on disability, race, colour, ethnicity, gender, gender identity, religion, sexual orientation, age, or other protected characteristics. 🔹 **Provide a guaranteed interview scheme for disabled applicants or those from the global majority who meet the minimum job requirements. 🔹 Support flexibility – if a condition has a ‘substantial’ and ‘long-term’ impact on your ability to work, contact us on support@awen-wales.com or call 01656 754825.
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Requirements: Required qualifications and criteria are detailed in the person specification included in the application form.
How to Apply
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Complete our online application form.
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If you need an accessible format or additional support with the application process, contact: 📧 support@awen-wales.com 📞 01656 754825
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Important:
- You will receive an email asking to complete an Equity, Diversity & Inclusion (EDI) questionnaire — this is for statistical purposes only.
- Check your spam and junk folders as replies may end up there.
Next Steps
- Interview: If shortlisted, you will be invited for an interview.
- Site Visit: Before the interview, email support@awen-wales.com if you’d like to arrange a visit.
For an informal discussion about the role, contact: 📧 sair.smith@awen-wales.com
All applicants wishing to visit the Town Hall will be contacted in advance.
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