The AA
Roadside Assist Patrol - London South East
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Roadside Assist Mechanic – The AA
About the Role
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Our commitment to you:
- Guaranteed year 1 earnings of £36,685 (inclusive of allowances), with OTE up to £47,000 based on top performers.
- Shifts: As a patrol, you’ll work an average of 40-hour week, with a variety of shift pattern options to choose from. Enjoy flexibility in scheduling—tailor your rest days, shift lengths, and hours to suit your personal and professional needs.
As our Roadside Assist Mechanic, you’ll go above and beyond for our members. Breakdowns happen at any time, but we’re The AA, ensuring everyone gets safely back on the road. You’ll be their friendly face—the superhero ready to handle any situation, anywhere, anytime, and in any weather. Your actions restore confidence in drivers today—and for the future.
What Will You Be Doing?
- Work on your driveway: Start and finish on-site, paid from the moment you step into your van until you arrive home.
- Independent but supported: Operate across varied locations and conditions while remaining an essential part of a supportive team.
- Customer-focused technical solutions: Use your technical knowledge and clear communication to ensure a positive customer experience.
- Problem-solving on the spot: Apply your technical skills and calm approach to resolve a wide range of roadside situations.
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What Do You Need?
The following are essential requirements for this role:
- NVQ Level 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full category B driving licence, with 6 points or fewer.
- Confidence with new technology—we’ll provide the tools, but you must bring curiosity to adapt.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays, as breakdowns don’t operate on a 9-to-5 schedule.
Benefits
At The AA, we recognise and reward our employees for their dedication. As a valued member of our team, you’ll benefit from:
- Standby flexibility: Choose your standby hours to balance your lifestyle and work-life equilibrium each year.
- 23 days annual leave (increases with service) + a holiday buying scheme.
- WorkSave pension scheme with an up to 7% employer contribution.
- Free AA breakdown membership from Day 1, plus a 50% discount for your family and friends.
- Discounts on AA products, including:
- Car and home insurance
- Comprehensive employee discount scheme (covering car salary sacrifice, healthcare, shopping, holidays, and more).
- Company-funded life assurance.
- Learning and development opportunities to grow within your career.
- Dedicated Employee Assistance Programme (EAP) and a 24/7 remote GP service for you and your family.
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About Us
We’re an inclusive employer, welcoming individuals from all backgrounds. At The AA, you’re encouraged to be yourself, thrive, and belong.
How to Apply
- Complete our short online application.
- If successful, we’ll invite you to an online interview.
- Pre-employment checks will follow, including references, credit, and criminal record screening.
Additional Notes
- Guaranteed Year 1 earnings include any applicable location allowance and a £2,000 sign-on bonus in eligible locations.
- OTE (On-Target Earnings) includes standby hours payment, performance incentives, and overtime earnings, depending on performance and hours worked.
Ready for anything? Apply Today!
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