Amazon
Robotics Deployment Technical Program Manager, Robotics Delivery & Packaging Innovation
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Robotics Deployment Technical Program Manager, Robotics Delivery & Packaging Innovation
Technical Program Manager – Robotics Delivery & Packaging Innovation (International)
Amazon is seeking an experienced Technical Program Manager (TPM) to own the strategy and delivery of complex, first-time automation infrastructure deployments across our global fulfillment network within the Robotics Delivery and Packaging Innovation International team.
About the Role
In this position, you will transform complex automation technologies into efficiently deployable solutions at scale. Your responsibilities include:
- Defining deployment strategies and plans where none exist.
- Owning the full lifecycle of cross-functional infrastructure builds—from concept through go-live and steady-state handover.
- Building scalable mechanisms and predictable process paths to enable downstream teams to operate independently.
- Advising and influencing Senior Leaders (VPs and Directors) on strategy, trade-offs, and technical priorities.
- Mentoring junior engineers, driving engineering best practices, and fostering a culture of continuous improvement.
- Working across multiple regions and technologies, tackling diverse regulatory and operational challenges in our fast-paced environment.
Amazon values an entrepreneurial mindset, expecting strong ownership in solving high-impact, complex problems. This role is ideal for those who thrive in a collaborative yet dynamic setting, with opportunities to accelerate career growth.
Potential Locations: Berlin, Düsseldorf, Munich, Barcelona, London, or Vercelli. ~50% travel across Europe during peak deployment seasons, with occasional international trips.
Key Responsibilities
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Strategy & Planning
- Define and own the end-to-end infrastructure deployment strategy for complex, first-time automation technologies where no prior plans exist.
- Leverage data-driven decision-making to balance short-term delivery needs with long-term sustainability.
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Program Lifecycle Ownership
- Manage full-cycle infrastructure builds, unblocking teams, optimizing delivery speed, and negotiating resources/priorities across functional areas.
- Lead cross-functional alignment within a VP-led organization by advising Senior Managers and Directors on technical trade-offs and deployment decisions.
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Infrastructure & Technical Integrity
- Define build requirements and dependencies for new technical products, identifying technical flaws that impede deployments and providing actionable engineering feedback.
- Eliminate bottlenecks and streamline processes, reducing unnecessary dependencies that hinder innovation.
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Scalable Tooling & Process Design
- Build scalable deployment frameworks, playbooks, and automation tools that convert one-off deployments into repeatable, organization-wide practices.
- Optimize global process standardization across diverse regulatory and operational environments.
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Engineering Leadership & Mentorship
- Mentor junior deployment engineers and oversee Technical Program Manager (TIPM) promotions.
- Develop acceleration programs to improve onboarding and performance for field teams.
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Vendor & Stakeholder Management
- Evaluate and deliver large-scale automation technologies (conveyance, sortation, robotics) across multiple countries and site types.
- Manage vendor relationships and external contractors at the program level.
Day in the Life
- Strategic Trade-offs: Balance short-term deliverables with long-term scalability for new automation deployments.
- On-Site Leadership: Lead complex first-time implementations, troubleshoot technical hurdles, and ensure smooth go-live.
- Cross-Functional Collaboration: Engage daily with international teams across time zones—writing narratives, presenting to Directors and VPs, and aligning with legal, regulatory, finance, and operations stakeholders.
- Decision-Making: Resolve contentious deployment issues with consensus-building and long-term thinking.
- Knowledge Capture: Document learnings into playbooks and frameworks to scale best practices.
- No Stagnation: A highly dynamic role—no two days are alike!
About the Team
Our Robotics Delivery & Packaging Innovation team is high-performing and innovative, specializing in delivering leading-edge automation solutions across warehouse, transportation, and fulfillment networks worldwide. Known for:
✔ Problem-solving agility across technical challenges. ✔ Collaborative team culture balancing engineering expertise with leadership. ✔ Entrepreneurial mindset that drives continuous improvement.
This role is perfect for those with a passion for automation, innovation, and operational excellence.
Basic Qualifications
- Degree: Bachelor’s in engineering or equivalent STEM field.
- Deployment Strategy Experience:
- Built launch-readiness frameworks (playbooks, standard workflows) for multiple concurrent sites.
- Managed programs for complex infrastructure technology or end-to-end deployments.
- Defined infrastructure deployment strategies from scratch for new technologies.
- Identified technical design flaws impacting deployments and fed actionable feedback to engineering.
- Leadership & Influence:
- Experience advising VP/Directors on deployment strategy, trade-offs, and prioritization.
- Mentored engineers and driven career development programs.
- Technical Communication & Storytelling:
- Skilled at crafting narratives and presenting technical concepts to senior leaders.
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Preferred Qualifications
- Degree: Master’s in engineering or equivalent STEM field.
- Certifications: Project Management Professional (PMP), Scrum/Agile certifications, or similar.
- Domain Expertise:
- Robotics deployments in warehouse/fulfillment environments across multiple countries.
- Adapted processes for diverse regulatory and operational contexts.
- Vendor & Contractor Management: Experience governance and oversight of external contractor programs.
- Methodologies & Principles:
- Knowledge of Lean Manufacturing, Six Sigma, Agile, or Kaizen principles.
- Prior work with Amazon Robotics or similar warehouse automation platforms.
- Training & Scaling:
- Experience developing/onboarding field teams at scale.
- Direct contribution to operational plan narratives or deployment goal ownership.
Inclusion & Security Notice
Amazon is an equal-opportunity employer, celebrating diverse perspectives and backgrounds. Protecting your data is a priority—visit Amazon’s Privacy Notice for details on our data collection, use, and handling practices.
✅ Disability Accommodations: If you need adjustments during the application or hiring process, please visit Amazon’s accommodations page.
✅ Diversity Commitment: We do not discriminate on the basis of veteran status, disability, or other legally protected status.
✅ Values: "Discover. Invent. Simplify. Build." Our collaborative, growth-focused culture empowers teams to deliver impactful solutions for customers.
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