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About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated themselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the Location
Set in the heart of London, overlooking Tower Bridge and the Tower of London, Four Seasons Hotel London at Tower Bridge is the starting point for discovering London’s historic past alongside its exhilarating present. As impressive inside as out, this iconic five-star hotel remains the centre of attention as it enters a new chapter in its history.
The defining features include:
- A grade II listed building and former HQ of the Port of London Authority
- 100 rooms
- 41 residential apartments (of which 31 units are part of a Four Seasons run transient rental program)
- A stunning ballroom that has hosted the inaugural Reception of the United Nations
- 5 meeting rooms
- A breath-taking destination spa with:
- 8 treatment rooms
- Hammam
- Steam
- Sauna
- Swimming and vitality pool
- A fantastic Food and Beverage offering including:
- Mei Ume (Chinese/Japanese cuisine)
- Rotunda (all-day dining, afternoon tea & bar)
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Room Attendant
About the Role
Four Seasons Hotel London at Tower Bridge is seeking a Room Attendant to join our Housekeeping team and help deliver the consistently high standards our guests expect from one of the world’s leading luxury brands.
At Four Seasons, every detail matters. Behind every exceptional guest stay is a dedicated housekeeping team who take pride in their craft and genuinely care about creating a warm, welcoming environment.
The Role
As a Room Attendant, you play a vital role in shaping your guests’ experience. Responsibilities include maintaining the cleanliness, comfort, and presentation of guest rooms, ensuring each space reflects the elegance, care, and attention to detail that define Four Seasons.
Working as part of a supportive and professional team, you’ll contribute to an environment where guests feel at home, relaxed, and genuinely well cared for.
Key Responsibilities
- Clean and service guest rooms to the highest Four Seasons standards, including:
- Beds
- Bathrooms
- Floors
- Amenities
- Respond promptly and courteously to guest requests, ensuring comfort and satisfaction at all times
- Report maintenance concerns or lost property accurately and efficiently
- Maintain a clean, organised trolley and housekeeping areas
- Work collaboratively with colleagues and other hotel departments
- Uphold Four Seasons values, professionalism, and service excellence consistently
About You
- Previous housekeeping experience is welcomed, but not essential (full training provided)
- Pride in attention to detail and personal standards
- A positive, reliable, and service-focused attitude
- Flexibility to work a rota, including weekends and public holidays
- Eligibility to work in the UK
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What We Offer
At Four Seasons, we care deeply about our people, emphasising a supportive environment where you can grow, feel valued, and build a long-term career.
Employment Package:
- £38,000 annual package (inclusive of salary and hotel service charge)
- Structured 40-hour working week
- Excellent training and clear career development opportunities
Benefits:
- Up to 20 complimentary nights at Four Seasons hotels and resorts worldwide – increasing with service
- Free meals while on duty at Pepys (Four Seasons’ restaurant), plus fruits and refreshments available throughout the day
- Up to two paid Wellness Days per year
- Holiday entitlement increasing with length of service (up to 33 days)
- Life insurance while on duty, with dental and MediCash plans available
- Opportunities for internal progression within London and globally
- Season Ticket Loan and Cycle to Work scheme
- Free uniform and professional dry cleaning
- A vibrant employee recognition programme
- Annual themed employee events, along with a diverse calendar of social, charitable, and sporting activities
- Wagestream access for salary flexibility
Be Part of Something Exceptional
Four Seasons Hotel London at Tower Bridge offers more than a job—it’s an opportunity to be part of a respected global brand where people are valued, supported, and encouraged to thrive.
We look forward to receiving your application!
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