Millennium Hotels UK/EU - Careers
Room Attendant
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Room Attendant
Join the Team! Join the Millennium Family!
If you want to be part of our 4-star property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experienced Room Attendant. The purpose of this role is to assist in the daily running of the Housekeeping department, ensuring that all M&C procedures and targets are met.
Key responsibilities as a Room Attendant:
- To service occupied or departure rooms to the standards as set out by the departmental SOPs
- To prepare sofa beds, extra beds and baby cots as required
- Clean and service guest rooms, bathrooms, and assigned areas to the hotel's standards
- Change bed linens, make beds, and replenish guest amenities and supplies
- Vacuum, dust, polish, and sanitise all surfaces and fixtures
- Report maintenance issues, damages, or missing items promptly to the supervisor
- Ensure all lost property procedures are followed accurately
- Maintain trolley stock and housekeeping storage areas in an organised and hygienic condition
- Follow health and safety procedures, including proper handling of cleaning chemicals
- Respect guest privacy and security at all times
- Respond to guest requests efficiently and professionally
- Support with cleaning public areas when required
As a Room Attendant, the essential skills required:
- Previous housekeeping or room attendant experience in a hotel environment preferred
- Understanding of cleaning standards and procedures
- Ability to work independently and as part of a team
- Experience in a 4-star or 5-star hotel environment
- Basic knowledge of health and safety standards in hospitality
- Strong organisational skills and attention to detail
- Good time management, reliable and punctual
- Physically fit and able to perform manual tasks such as lift, bend, stand for extended periods, etc
- Positive attitude and guest-focused approach
- Ability to work under pressure and maintain standards during busy periods
- Ability to work efficiently in a fast-paced environment
- Good communication skills
- Flexible and available to work different shifts, including weekends and public holidays
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About The Hotel
The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital's most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.
The guests can choose to meet at the Babette, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.
About The Group
Millennium Hotels and Resorts own and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, as well as real opportunities to develop and gain promotion within the industry.
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Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our M Academy, where you'll be able to advance your career with an apprenticeship and develop your career within our Brands.
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service-related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
- As well as real opportunities to develop and gain promotion within the industry
If you thrive on being the best, you can and want to join our team then look no further and apply now!
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
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