Frasers Hospitality
Room Attendant
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Room Attendant
Room Attendant at Hotel du Vin Wimbledon
Rate of Pay / Hours: £13.27 per hour
Contract Type: Permanent position
Location: Hotel du Vin Wimbledon
About the Role
As part of the Housekeeping team, your role will involve ensuring all guest bedrooms are cleaned to the highest standards daily.
you will have an excellent eye for detail and maintain the highest standards to meet guest expectations and deliver a perfect night’s stay.
About Hotel du Vin
Hotel du Vin provides a collection of luxury boutique hotels across 18 landmark locations throughout the UK.Renowned for its style and hospitality, the brand delivers superior accommodation with a relaxing atmosphere, complemented by fine dining and the signature Hotel du Vin Bistros.
Working as a Room Attendant requires:
- Clear conversational English (for guest interaction)
- The ability to work independently for extended periods
- A strong work ethic to ensure all rooms are clean, tidy, and ready for guest check-in and ongoing stays.
Core Responsibilities
- Maintaining and upholding high cleaning standards in all guest rooms
- Performing daily grooming duties (bed makings, linen changes, bathroom cleaning) with meticulous attention to detail
- Working efficiently and autonomously to complete room cleaning schedules within designated timeframes
- Adhering to hotel safety, hygiene, and sustainability protocols
- Communicating effectively with guests (when necessary)
- Supporting the broader Housekeeping team across multiple departments
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Key Requirements
- No prior experience in a similar role is required
- Physical fitness to execute tasks that require lifting, bending, and moving frequently
- Positive attitude, dedication to excellence, and passion for delivering outstanding guest experiences
- Basic numerical skills for task allocation
- Flexible scheduling to accommodate booked shifts (usually 5 days a week)
Hours & Flexibility
- Primarily set shifts, with core scheduling between 9:00am – 3:00pm (can vary within this range).
- Shift start times are flexible between 9:00am and 10:00am（can discuss earlier starts or part-time contracts at interview).
- Weekend work is also available on demand.
Training & Progression
- Full on-the-job training, including cleaning chemical usage and equipment safety
- Opportunity to enroll in Hotel du Vin’s apprenticeship scheme after completing the probation period
- Access to 100+ apprenticeship positions planned by year-end, emphasising long-term career development.
Benefits Package
Financial Incentives
- Competitive hourly wage: £13.27 per hour
- Discounted accommodation at Hotel du Vin, Malmaison, and Frasers properties, starting from just £65 per night
- 50% off the best available room rate for friends and family
- 35% discount on food and drink at Hotel du Vin brasseries and bistros
- Cycle to work scheme – save up to 40% on quality bicycles
Healthcare & Support
- Healthcare Cash Plans, including dental, optical, and medical coverage, from £5 per month
- 24/7 Employee Assistance Programme (free, confidential support for you and your family)
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Perks & Wellbeing
- Referral bonuses – up to £1,500 for bringing in successful job applicants
- Generous Holiday Pay
- Well-designed uniform (non-antiquated, suited to modern professionals)
- National celebration days – Pay Day lunches, Popcorn Day, Mental Health Awareness Week, and more
Background Perks
- Instant pay access via Wagestream, offering real-time wage tracking and flexible payouts
- Anniversary rewards – Complimentary stays ( Dinner, Bed & Breakfast) after the 1st, 3rd, and 5th years of employment
Social Initiatives
- Annual volunteer programme granting up to 2 days paid leave to support sustainable charities
Commitment to Sustainability
- 100% renewable energy, primarily sourced from UK wind farms
- 70%+ waste recycling across all hotels
- Eco-friendly cleaning systems (drug-free chemical solutions)
- Neurological advocacy through partnership with The Brain Charity
Equality & Diversity
Frasers Hospitality, Malmaison, and Hotel du Vin are committed to equal opportunities employment. Applications are welcome from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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