Soho House & Co.
Room Attendant - Redchurch Townhouse, East London
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Room Attendant
At Soho House
About the Role At Soho House, as a Room Attendant, you’ll play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms, suites, and common areas. With an eye for detail and a commitment to excellence, you’ll ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience.
This position is ideal for someone who:
- Takes pride in their work
- Enjoy working independently
- Understands the importance of discretion in a luxury environment
What’s in it for you?
Join Soho House and enjoy a range of competitive benefits and perks, including:
- Weekly pay in line with our compensation packages
- Team meals whilst on shift, prepared by our in-house chefs
- Soho Friends Membership
- 50% team discount on Food & Drink, 7 days a week
- Staff Room Rates for exclusive off-site accommodation
- Health Cash Plan, with the option to add up to 2 additional dependents
- Dental Plan, with the option to add up to 2 additional dependents
- Birthday Day Off after 1 year of continuous service
- Up to 50% staff discount on Cowshed and Soho Home
- 2 days paid paid leave per year, in conjunction with Soho Impact, to support a charity of your choice
- Free counselling sessions
- Career development:
- Access to Cookhouse and House Tonic programmes
- Continuous training to develop technical and managerial skills
- Team events, including fitness sessions, cinema screenings, and art classes
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Key Duties & Responsibilities
As a Room Attendant, you will:
- Clean and service guest rooms, suites, and common areas to club standards
- Replace linens, towels, and amenities as needed, ensuring consistency and presentation
- Check rooms for maintenance issues and report any faults or damages promptly
- Ensure guest belongings are handled with care and confidentiality
- Maintain cleaning carts, equipment, and storage areas in order and readiness
- Support laundry services, including sorting, folding, and transporting items
- Follow all safety and sanitation procedures, including proper use of chemicals and PPE
- Communicate guest requests, room status updates, or incidents to the Housekeeping Supervisor
- Assist with turndown services or special requests when required
- Keep hallways, stairwells, and service areas clean and clutter-free
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What We’re Looking for
A successful Room Attendant at Soho House will ideally have:
- Up to 2 years of experience in a high-profile venue (housekeeping or room attendant roles preferred)
- A natural flair for first-class service
- Reliability, friendliness, and a strong team mindset
- Strong attention to detail and high personal standards of cleanliness
- Efficiency and independent time management
- A professional appearance and respectful, positive attitude
- Basic spoken English skills to follow verbal and written instructions
This role is ideal for someone seeking entry-level employment or a new opportunity to develop their career.
Salary: £15–£15 GBP (note: pay range may vary by location)
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