Soho House via Caterer.com
Room Attendant - Redchurch Townhouse, East London
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Room Attendant - Redchurch Townhouse, East London
Room Attendant – Soho House
About the Role
At Soho House, as a Room Attendant, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. With an eye for detail and a commitment to excellence, you will ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience.
This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift (prepared by our chefs)
- Soho Friends Membership
- 50% Team discount on Food & Drink (7 days a week)
- Staff Room Rates
- Health Cash Plan (option to add up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- 2 paid days per year through Soho Impact (to support a charity of your choice)
- Free Counselling Sessions
- Cookhouse & House Tonic Programmes offering unique food and drink training, events, and opportunities
- Continuous training to develop personal and professional skills
- Team Events: Fitness sessions, cinema screenings, art classes, and more each month
- Competitive compensation package with global benefits and perks
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Key Duties
- Clean and service guest rooms, suites, and common areas according to club standards
- Replace linens, towels, and amenities as needed, ensuring consistency and presentation
- Check rooms for maintenance issues and report faults or damages promptly
- Ensure guest belongings are respected and handled with care and confidentiality
- Maintain cleaning carts, equipment, and storage areas in a tidy and well-stocked condition
- Support laundry services, including sorting, folding, and transporting items when required
- Follow all safety and sanitation procedures, including use of chemicals and PPE
- Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
- Assist with turndown service or special requests when required
- Ensure hallways, stairwells, and service areas remain clean and clutter-free
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What We Are Looking For
A successful Room Attendant at Soho House will ideally have:
- Up to 2 years’ experience in a busy high-profile venue
- A natural flair for first-class service
- Previous experience in housekeeping or room attendant roles (preferred)
- Strong attention to detail and high personal standards of cleanliness
- Ability to work efficiently and independently
- A professional appearance and respectful, positive attitude
- Basic spoken English and ability to follow verbal and written instructions
Pay Range (UK)
£15,000—£17,000 GBP (rate based on market differences in other geographies)
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