Hilton London Kensington
Room Attendant - The Park Grand Kensington
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Room Attendant - The Park Grand Kensington
Job Title: Housekeeping Associate Location: Across the UK, Netherlands & South Africa Employer: Omni Facilities Management Contract: Permanent Shift Pattern: Up to 37.5 hours/week, Monday to Sunday (24/7 operation)
About Omni Facilities Management
Omni Facilities Management, established in 1980, is a leading outsourced services provider serving over 150 hotels across the UK, Netherlands, and South Africa. With 4,000+ employees, the company specialises in:
- Hotel housekeeping
- Recruitment & property management
- Software and support services
They work with renowned hotel groups, including IHG, Hilton, Marriott, Raffles, Shangri-La, Ritz-Carlton, and Resorts World.
The Role: Housekeeping Associate
Immediate Start: Available for roles following a successful interview ** ideal candidates are enthusiastic, self-motivated, and organised with previous housekeeping experience or cluster-to-clean phase work in the hospitality role
Core Responsibilities (Role may require additional tasks as assigned by management)
Principal Duties: Room Attendant
- Follow cleanliness standards and meet deadlines to ensure (hotel bedrooms, bathrooms, & public areas) meet expectations
- Carry out daily routines (e.g., room clearing, vacant rooms, turnovers)
- Bed-making & linen changes, including towels, curtains, bath linens
- High & low dusting; polishing furniture; cleansing mirrors, surfaces & upholstery
- Thorough bathroom cleaning (soap dispensers, vanity surfaces, glass, tiles, floors)
- Vacuuming, mopping, and general floor treatments (including carpets, hardwood)
- Restocking guest supplies (soap, shampoo, sugarcane/tea, toiletries, brochures)
- Changing & restocking minibar supplies (considering stock rotation)
- General equipment maintenance (e.g., vacuums, steamers, cleaning carts)
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Additional Duties as Needed
(Public Area Cleaner)
- Cleaning designated hotel lobby areas, corridors, hallways, stairways, elevators, corridors, and reception desk areas
- Ongoing vacuuming, mopping, surface polishing (tables/desks/chairs)
- Windows and mirror cleaning and general deep cleaning as required
- Stocking supplies (soap dispensers, tissues/toilet paper, waste bins, etc.)
- Attending housekeeping meetings to share updates on tasks, report hazards, & receive special instructions
(Linen Porter — Logistical Role)
- Deliver clean linen, towels & bedding to rooms by scheduled deadlines
- Collect & transport soiled linen from floors and guest rooms by specified deadlines
- Regular cupboard checks to ensure proper stock levels, organisation, and absence of stains/tears in towels/linen
- Daily linen room duties:
- Ensure linen carts are elevator/locked safely for transfers
- Classify, count, and separate all soiled linen (sheets, pillows, duvet covers)
- Handle damaged linen: marking labels, reporting damage, and following Omni’s damage accountability procedures
About the Team & Culture
Work alongside big teams for hands-on training with industry leaders. Growth opportunities within:
- Omni’s Management Training Programs
- Flexible Learning Courses for career advancement
24/7 hotel operation: Warm, confident, motivational personality essential to deliver 5-star hospitality standards while supporting guest comfort/safety
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Benefits
✅ Flexible Employment
- Two weekly payments
- Static contract (limited to depot shifts (”wash out” rotation of 14/10 flexible balances on an as-needed basis)
✅ Holiday & Leave
- At least 28 days paid holiday per annum
✅ Competitive Salary
- Wage rates aligned with directorial guidelines; negotiation depends on experience
✅ Career Development
- Pathway to advance into team leader, supervisor or full management roles
✅ Additional Perks
- Discounts across food retailers, fashion, hotel dining, and cultural experiences
- Up to 55% off cinema tickets
- Promotional schemes supporting wider portfolio management (relevant skills will be recognised)
✅ Transport & Additional Support
- Competitive hourly pay aligned with UK/NL hotel setting standards
- Staff life membership available for hotel loyalty programmes
Desired Experience & Work Ethic
Ideal candidates should have: 🔹 Experience as a room attendant or housekeeper (stabbing inhouse cleaning stage preferred)= 🔹 Demonstrated fitness for physical workload due to multi-floor responsibilities 🔹 Clearly structured note-taking skills for shift-based operations 🔹 Professional relationship-building with speedy guests 🔹 Discretion & attention to detail for compliance with company standards 🔹 Commitment to quick response and follow instructions 🔹 Up-to-date knowledge of health & safety procedures in hospitality
Application Process
If interested, contact via Omni’s online application system. Permanent roles currently open for locations: [East Midlands, London-Northern, Asia-specific fill-ups viaфрone].
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