Park Plaza
Room Service Waiter/Waitress
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Room Service Waiter/Waitress
Room Service (In-Room Dining) Waiter/Waitress
Contract: 20 hours per week Location: Park Plaza Waterloo London Hotel
At Park Plaza, exceptional service, delicious food, and premium drinks are equally vital to the hotel experience as a great night’s sleep. Your skills in delivering high-quality in-room dining are essential in ensuring our guests have a unforgettable stay.
As the welcoming face of the 494 guest bedrooms, including 6 meeting and event spaces and the Florentine Restaurant & Bar, you will serve as the friendly ambassador of this stylish London hotel, ideally positioned south of Westminster Bridge with stunning city views.
The Role
As the Room Service Waiter/Waitress, you will set the standard for our team by providing exceptional, personalised care to guests—ensuring they leave with a lasting impression of our guest services.
Key Responsibilities
- Deliver food and beverages to guest rooms promptly, efficiently, and with courtesy
- Verify order accuracy to uphold the hotel’s high standards of quality
- Respond to guest requests with dedication, ensuring complete satisfaction
- Lead by example, embodying our core values:
- Trust
- Respect
- Teamwork
- Enthusiasm
- Commitment
- Care
- Maintain flexibility to adhere to a rotational schedule, covering shifts 3:30 pm – 10:30 pm (primarily)
- Collaborate effectively within a fast-paced team environment
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Experience Requirement: Previous experience as a Room Service Waiter/Waitress is preferred.
What You Will Receive
Competitive Remuneration
- Base Pay: £13.54 per hour (including service charge for accurate accuracy (£15.50 hr total inclusive))
Employee Benefits
- Subsidised travel arrangements after midnight
- Heavily discounted hotel room rates across Radisson European properties (applies to employees, guests, and family/friends)
- 50% Food & Beverage (F&B) discount in all hotel restaurants and bars
- Two Wellness Days per year, ensuring a holiday allowance of 30 days (including bank holidays) with additional days accruing over time
- Two free meals daily, including weekends if you choose to work
- 40% salary access before payday via Wagestream
- Recommend a Friend scheme:
- £750 voucher reward for successful referrals
- BenefitHub: Discounted access to thousands of high-street stores, supermarkets, attractions, restaurants, travel, and entertainment
- Vitality at Work program with:
- Gym discounts
- Workplace wellness incentives
- Ride to Work Scheme and free local cycling lessons
- Travel season ticket loans (if eligible)
- 24/7 Employee Assistance Programme (EAP) for personal/professional support
- Rotas published at least two weeks in advance (where applicable)
- Uniform coverage & free dry cleaning (when applicable)
- Annual staff parties and social events
- Company pension plan
- Exclusive award-winning training to develop career progression opportunities
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About Park Plaza
Park Plaza is celebrated for creating memorable moments, catering to leisure and business travellers alike through:
- Stylish, modern guest rooms
- Versatile meeting event spaces
- Industry-recognised award-winning restaurants and bars
Park Plaza. Be part of it.
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