Royal Borough of Windsor and Maidenhead
Rough Sleeper Resettlement Officer
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Rough Sleeper Resettlement Officer
Rough Sleeping Resettlement Officer - Full-Time, Permanent
A salary of £34,962 - £38,791 per annum is available for this role.
About Us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough with opportunities stemming from its proximity to London, growing business sectors, and major cultural and tourism attractions, including Windsor Castle, Legoland, and Ascot Racecourse.
Given our royal connections, the borough slates itself against global expectations and meets every challenge with resilience.
This is an exceptional opportunity for an enthusiastic Resettlement Officer to join our Rough Sleeping team.
The Role
You will provide essential support to individuals experiencing homelessness, with a focus on:
- Those who are rough sleeping
- Hospital discharges
- Ex-offenders
- Vulnerable complex customers
Your primary objective is to help them access the fastest route off the streets. You will also participate in Outreach sessions (early morning hours, 5 am – 9 am), targeting individuals sleeping rough and guiding them toward available services.
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The ideal candidate is a proactive individual who can:
- Drive problem-solving innovation
- Support across a multi-disciplinary team
- Provide high-quality guidance and assistance
This position offers an unparalleled chance to make a significant impact on vulnerable lives. If you are a empathetic, compassionate professional with passion for combating homelessness, we’d love to hear from you.
What We Are Looking For
- Preference for relevant experience in outreach work or related fields.
- Demonstrable experience supporting individuals with complex needs related to homelessness.
- Strong communication and interpersonal skills, with cultural sensitivity and empathy.
- Ability to work independently and within a team-based environment.
- Excellent organizational and time management skills.
- Proficiency in software and data management systems related to the role.
- Fluency in languages other than English is a strong advantage.
- Commitment to confidentiality and data protection compliance.
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What We Offer
- 32 days annual leave
- Generous Local Government Pension scheme*, including life cover (3× annual salary) and an Additional Voluntary Contribution (AVC) scheme.
- Free employee parking, conveniently located near offices.
- Give As You Earn (GAYE) scheme.
- Instant Reward Scheme, rewarding innovative achievements.
- Employee Assistance Programme, offering counselling, advice, and support.
- Access to discounts and partnership deals with hundreds of retailers, including gym memberships and travel offers.
RBWM promotes a collaborative and inclusive workplace, valuing creativity and diversity. We embrace equal opportunities, ensuring that talented and unique perspectives combine to create a stronger council.
Special Access for: Disability, veterans, and individuals with past care involvement (age 25 or younger) – guaranteed interviews if minimum requirements are met.
If you’d like to discuss this role informally, contact: Kelly Scales, Rough Sleeping Team Leader Email: kelly.scales@RBWM.gov.uk
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