NHS Highland
RT7 26814 Lead Senior Health and Social Care Support Worker
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Highland Health and Social Care Services
Highland Health and Social Care Services help people from all walks of life, as well as their families or carers. Health and Social Care in Highland provides help and assistance in many situations arising due to illness, disability, old age or poverty.
About the Role
The post holder will provide assistance to the Care at Home Officer to support and supervise a team of Senior Health & Social Care Support Workers within the community to deliver a high standard of holistic care to individuals and their families / carers.
Responsibilities
- Provide day-to-day professional support to the Senior Health & Social Care Support Workers.
- Carry out practice observations, 1-2-1 supervision.
- Assist staff in ensuring compliance with mandatory training and professional registration.
- Undertake regular service user reviews for the in-house Care at Home Service, independent sector providers and the wider integrated team.
- Assist in the delivery of a person-centred Care at Home service to meet the assessed need and personal outcomes of those referred to the service in line with the Health and Social Care Standards and Scottish Social Services Council (SSSC) codes.
- Work within the wider integrated multi-disciplinary team.
Requirements
In order to be able to carry out the duties of this post effectively and safely, candidates will be able to provide evidence of the following:
- Experience of working in a Health & Social Care setting.
- A full, clean driving licence.
- SVQ3 qualification in Health & Social Care.
- A good understanding of general office practice and procedure.
- Excellent communication skills.
- The ability to work under pressure and respect confidentiality.
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Hours
- Monday: 09.00 - 17.00
- Tuesday: 09.00 - 15.30
- Wednesday and Thursday: 12.00 - 20.00
- Friday: 09.00 - 17.00
Additional hours also available through the integrated staff bank.
Informal Enquiries
For informal enquiries, please contact:
- Vicky Campbell, Caithness Care At Home Manager
- Tel: 01847 808551
- Email:
Equality and Diversity
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Additional Information For Candidates
- Effective from 1st April 2026, the Agenda for Change full-time working week will be reduced from 37 to 36 hours. Part-time hours will be adjusted on a pro-rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
- Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.
- Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchdlabhairt na Gàidhlig.
- You should apply for this post by completing the application process on Jobtrain.
- DO NOT upload a CV as this will not be used for short listing purposes.
- Posts close at midnight on the indicated date.
- For help to complete an application on Job Train, please follow this link:
- To view our accessibility statement, please follow this link:
- Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
- Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
- Please contact Jobtrain Candidate Support Hub for advice and support with any system issues.
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain.
- Once you have submitted your application form, you will be unable to make any amendments.
- Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland.
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About NHS Highland
NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.
Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board, we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through.
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