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Keoghs

RTA ULR Claims Handler

Liverpool
Posted 14 days ago
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Claims Handler – Uninsured Loss Recoveries

Application Deadline: 7 July 2026 Department: Legal Location: Liverpool ⟡ Remote/Hybrid: Hybrid ⏰ Hours: Full-time | 35 hours per week


Join a Leading Insurance Law Firm Driving Results That Matter

Keoghs LLP, one of the UK’s leading insurance law firms—dynamic, forward-thinking, and dedicated to delivering exceptional outcomes for clients—is seeking a talented and driven Claims Handler to join the Uninsured Loss Recovery (ULR) Team within the Corporate Risks division.

If you thrive in a fast-paced legal environment, enjoy owning complex litigation caseloads, and want to make a real impact on recovery outcomes, this role is for you.


About the Role

You’ll take full ownership of litigated recovery claims—guiding cases from instruction through to resolution—while maximising financial recovery for clients. Alongside managing your own workload, you’ll act as a technical referral point, supporting colleagues and strengthening team capability.


Responsibilities

Key responsibilities include:

  • Reviewing new instructions, identifying technical issues, and developing clear litigation strategies
  • Managing a varied caseload, ensuring adherence to KPIs, SLAs, and court deadlines
  • Conducting the full litigation process, including:
    • Drafting legal documents (claim forms, directions questionnaires, witness statements)
    • Issuing proceedings and monitoring court timetables
    • Negotiating quantum and settlement outcomes
  • Maintaining accurate case records via the firm’s case management system
  • Delivering high-quality work in line with audit standards
  • Serving as a peer review and sign-off point for litigation referrals
  • Collaborating closely with colleagues to achieve team targets and contribute to a positive, high-performing culture

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Why you're a good match

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Requirements & Qualifications

Essential Experience & Skills

  • Qualified solicitor
  • Solid understanding of the Road Traffic Act, RTA insurers, and Article 75
  • End-to-end claims handling experience from assessment through to settlement
  • Experience handling litigated motor claims (including costs and schedules)
  • Proven ability to draft legal proceedings and manage cases through court
  • Complex or high-value claims experience
  • Strong organisational skills, with the ability to manage competing priorities
  • Excellent communication and stakeholder management skills
  • Calm and resilient under pressure with strong attention to detail
  • Confident in using case management systems and IT tools

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Mindset & Behaviours

You’ll bring a mindset and behaviours that foster team success, including:

  • A positive, professional, solutions-focused approach
  • Clear communication and relationship-building skills
  • Exceptional organisation and time management
  • Adaptability and proactivity in a changing environment
  • A commitment to high-quality outcomes in every case

Job Benefits

  • Davies Incentive Plan
  • 25 days holiday per year, which increases with service level (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare (24/7 online GP, mental health support, virtual wellbeing covering health, mental health, financial, and legal wellbeing)
  • Death in Service coverage (after 1 year’s service)
  • Pension contributions (5% Employee / 3% Employer)
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme* (*after completing probation)
  • Season Ticket Loan*
  • Gym Flex*
  • Access to online discount sites
  • Discounted Gourmet Society Membership
  • Discounted Merlin Attractions nationwide tickets
  • Discounts at local retail outlets
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Skills

Qualified Solicitor
Road Traffic Act
Claims Handling
Litigated Motor Claims
Drafting Legal Proceedings
Case Management
Negotiation
Organizational Skills
Communication Skills
Stakeholder Management
Attention to Detail
IT Tools

Location

Liverpool, England, United Kingdom

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