How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Runner - GSQ
**Runner – The Chancery Rosewood, Mayfair
The Chancery Rosewood, a reimagined luxury destination in Mayfair housed in the former U.S. Embassy and designed by Sir David Chipperfield, blends 144 suites by Joseph Dirand with curated dining and bar experiences. As a Runner, you’ll be central to our Relationship Hospitality ethos—anticipating needs, creating memorable moments, and delivering seamless service where every interaction matters.
This isn’t just about moving plates—it’s about refining experiences, reading the room, and ensuring each guest feels valued.
Key Responsibilities
- Deliver food and beverage with precision, timing and presentation perfection, exceeding guest expectations.
- Engage with driven professionalism, guiding guests confidently while conveying cultural details of dishes.
- Collaborate seamlessly with kitchen, bar, and front-of-house teams to maintain fluid, high-quality service.
- Proactively support table maintenance, clearing/resetting efficiently, and anticipating guest needs.
- Uphold immaculate cleanliness—mise en place, workspaces, and servicebereiche—at all times.
- Handle service challenges with poise, escalating concerns若 necessary to preserve ** Exceptional guest experiences**.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You: The Runner’s DNA
Your energy, precision, and instinct drive the service:
- Connection: Foster warmth and trust with guests, mirrored in seamless teamwork.
- Guest-Centricity: Masters small details from napkin folding to course timing; lists and remembers repeatedly.
- Influencing: Clear, versatile communication—menu guidance, kitchen co-ordination, plus pressure-friendly adjustments.
- Integrity: Adheres supremely to service standards; owns your section and handles privacy with care.
- Drive: Self-imposed excellence levels—goes beyond briefs daily, seeks growth opportunities endlessly.
- Adaptability: Thrives calmly under initiative or pace shifts, pivoting to meet changing demands seamlessly.
What You Can Expect
- 12 complimentary nights across the Rosewood Hotel portfolio (including ‘Friends & Family Rates).
- Discounts on food & beverage in-house.
- Discount app + adjustable monthly allowance.
- Paid volunteering day (‘Give Days’) annually.
- Up to 16 weeks paid parental leave.
- Birthday day off (paid).
- Development opportunities through curated social/apprenticeship calendars.
- Enhanced sick pay; life insurance.
- Flexible benefits automatically tailored to individual needs.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Diversity & Inclusion Commitment
At Rosewood, we champion equity, belonging, and transparent opportunity, celebrating perspectives from the earliest recruitment stage.
About Rosewood
A paradigm-shifting luxury experience born from relationship hospitality. Every hotel is a signature evolution—where NO two guests feel exactly alike. We challenge conventions, elevate team member growth, and customize modern hospitality to individual brilliance. Join us.
---Apply now—your presence could be a guest’s lasting memory.***
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location