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Runner - Kitchen Server
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
Kitchen Servers have a comprehensive understanding of the technical relationship between kitchen and dining room, food delivery etiquette and dining room traffic patterns. Kitchen Servers (KS) are the eyes and ears of the kitchen and can relay information from the dining room to the kitchen efficiently and clearly. They are eager to learn more about the philosophy of The NoMad menu and cuisine in general, seasonality and the origins of techniques and ingredients.
Kitchen Servers are responsible for maintaining the same level of food knowledge amongst themselves throughout all the outlets, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen.
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Requirements
- Be professional at all the times
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- To role model The NoMad values, and bringing them to life through each and every interaction.
Responsibilities
- Maintaining the same level of food knowledge as the Waiters, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen, as well as having a basic knowledge of our hotel history, interiors, and kitchen purveyors.
- Fully understand and communicate open-handed service as well as correct positioning of dishes to meet our service standards.
- Set up the kitchen pass for service, ensuring all stations are well stocked and all tools are available.
- Multitask ensuring both kitchen & floor teams are stocked with glassware, cutlery & crockery needed to execute service, assisting in polishing to a high standard and any reasonable tasks as directed by the business needs.
- Explain and discuss all food dishes available as well as have a full understanding of traffic patterns, position numbers, section plans and the team on site.
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Benefits
- £750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Straight shifts (no splits)
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Great hotel discounts in all Hilton properties
- Private Health Care
- Guest Experience Stay
- Wagestream
- £20 Uber ride when finishing after 1am.
Application Process
- Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
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