The NoMad Hotel London
Runner - Kitchen Server
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Runner - Kitchen Server
Kitchen Server – The NoMad London
The NoMad Way
Hospitality is at the core of who we are. For many of us at NoMad, growing from within defines our career journey and culture.
We have a vision to combine New York hospitality with London charm, shaping a thriving hotel built on values, behaviours, and non-negotiables.
Overview of the Role
As a Kitchen Server (KS), you’ll act as the eyes and ears between the kitchen and the dining room—ensuring seamless communication, clear food delivery, and smooth service flow.
You’ll play a key role in upholding NoMad’s food philosophy, understanding seasonality, ingredient origins, and techniques. It’s essential to maintain consistent food knowledge across all outlets, including:
- Ingredients
- Preparations
- Allergens
- Possible modifications for all dishes
Expectations
Kitchen Servers at NoMad must:
- Be professional at all times
- Act as a positive ambassador for the brand
- Strictly adhere to company policies, including:
- Health & Safety
- HR protocols
- Employee handbook guidelines
- Role-model NoMad’s values through every customer interaction
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Main Duties & Responsibilities
(This list is not exhaustive.)
Knowledge & Communication
- Match Waiter-level food knowledge, covering dosage, allergens, and dish modifications.
- Demonstrate hotel history, interior details, and supplier relationships.
Service & Operations
- Implement open-handed service and perfect dish presentation.
- Set up kitchen passes for service, ensuring:
- Stations are stocked
- Tools are available
- Multitasking between kitchen and floor teams
- Assist with high-standard polishing (cleanliness) and operational tasks as needed.
Customer & Team Focus
- Explain every dish on the menu in detail.
- Master traffic patterns, positioning numbers, and section plans.
- Keep a clear overview of on-site team structures.
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What We Offer
Financial & Discount Benefits
- £750 Refer-a-Friend Scheme
- 50% employee discount on food & beverages (F&B)
- Pension scheme
- £20 credit for after-1AM Uber rides
Work-Life Balance & Wellbeing
- Complimentary family meal + quality drinks while on duty
- Straight shifts (no split shifts)
- Paid breaks + annual leave
- Half day off (paid) on your birthday after 1 year
Growth & Perks
- Progression through NoMad’s training opportunities
- Discovernation membership & private healthcare
- Guest Experience Stay perks
- £50 off per stay on Hilton hotels (worldwide)
- Wagestream salary advances
Note: Due to high response volumes, only shortlisted candidates will receive a follow-up.
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Jessica, London
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