Runner - Soho Farmhouse ( Pen Yen)

The Role

At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.

Your main responsibility is to:

• Assist the waiting staff
• Ensure members enjoy a superior experience
• Deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables
• Act as a point of contact between the kitchen/bar and the floor

Responsibilities

• Key duties include:
  • Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members
  • Maintain a spotless, pristine work environment
  • Provide service to an assigned section and ensure accountability for it
  • Develop personalised relationships with members
  • Polish cutlery to ensure readiness for service
  • Prepare table additions in advance (e.g., lemon wraps, condiments, butter portions)
  • Perform opening and closing procedures, including setup and teardown of stations
  • Handle service equipment carefully while storing it correctly
  • Maintain a spotless and pristine working environment
  • Attend regular meetings with front and back-of-house teams
  • Learn about menu changes, specials, and participate in daily tastings