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Runner - UK
Big Mamma – Food and Drinks Runner
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food, and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers, and the planet.
About the Role
As a Food and Drinks Runner at Big Mamma, you’ll support the floor team by delivering a smooth, energetic, and friendly service to every guest.
You will:
- Run food and drinks, and serve wine, desserts, and pasta directly to our guests
- Open and close the floor, polish cutlery, and fold napkins
- Maintain cleanliness, organisation, and health & safety standards across the floor
- Support your colleagues during service with a positive and proactive attitude
- Create memorable moments for guests with a warm, friendly, and professional approach
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About You
We’re looking for candidates with:
- Passion for Italian food and excellent customer service
- High energy, proactive attitude, and team spirit
- Previous experience in hospitality
- Strong communication skills
- Flexible availability, including evenings and weekends
What We Offer
- Permanent, full-time position
- £15.71 per hour (inclusive of tronc)
- 5-day working week with 2 days off
- Daily staff meals
- 15% discount across all Big Mamma restaurants (UK & Ireland)
- £500 employee referral bonus
- Wagestream – access pay between paydays
- Mental health & wellbeing support (Open Up)
- Continuous training & career progression
- Mobility across UK and European venues
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Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
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