Role Overview

Reporting to the matron for gynaecology, breast and SAFE centre, and working closely with the clinical director, the centre manager will be accountable for leading the team and the service operation at the Lancashire SAFE Centre. The post holder will form part of a small team within the centre responsible for coordinating all aspects of the centre activity, including the UKAS accreditation process and the ongoing maintenance, once achieved.

Key Responsibilities

• Leadership and Coordination: Lead in the recruitment and training of crisis workers and line manage the substantive team members and on-call crisis workers.
• External Engagement: Delegated responsibility to attend external meetings in relation to police and NHS England commissioning. Oversee and produce rotas including the monthly on-call rota for the Centre and support in data entry, data analysis, and report writing.
• Service Quality and Accreditation: Manage accreditation and the quality management system, ensuring audits, documentation, and forensic standards are consistently met. Support data collection, analysis, and reporting, and lead on recruitment, training, supervision, and competency assessment of crisis workers and other staff.
• Partnership Working: Work closely with Police, NHS England, the ICB, Trust safeguarding teams, and other agencies, as well as liaison with external stakeholders such as UKAS, SARCs, and forensic services. Act as a point of contact for complex enquiries, represent the Centre at external meetings, and deputise for the Matron when required.
• Governance and Compliance: Ensure the environment, equipment, and processes meet forensic and clinical standards, oversee rota planning, and contribute to governance, risk management, and service improvement. Maintain up-to-date knowledge of legislation and quality standards, ensuring policies and procedures remain compliant and clearly communicated.