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Buckinghamshire Mind

Safe Haven Team Lead - 13 hours per week (Wed/ Thurs)

Aylesbury
£29.8k/yr
Posted 4 days ago
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Safe Haven Team Lead - 13 hours per week (Wed/ Thurs)

Safe Haven Team Lead – 13 Hours Per Week (Wednesday/Thursday)


Key Information

  • Department: Safe Haven
  • Employment Type: Permanent – Part Time
  • Location: Bucks – Aylesbury (with occasional travel to High Wycombe)
  • Salary: £29,795 / year (Includes enhanced rates for hours worked 11pm–12am, equating to an additional £10,951.67 total.)
  • Hours: 6pm–12am (Wed/Thu) (10 hrs) + 3 hrs admin time*
  • Application Deadline: 28 July 2026

About the Role

At Buckinghamshire Mind, we’re seeking an innovative and compassionate Safe Haven Team Lead to oversee our mental health crisis support service. In this role, you’ll:

  • Provide supervision and leadership to a small team of Mental Health Crisis Support Workers.
  • Create a calm, welcoming alternative to emergency departments for individuals in out-of-hours crises.
  • Foster confidential, non-judgemental support while connecting people with appropriate services.

Contract: Permanent, part-time (13 hrs/week). Salary reflects FTE pay + enhanced rate for shift hours (11pm-12am = 30% bonus).


Key Responsibilities

Leadership & Team Support

  • Lead, supervise, and develop staff while adhering to professional boundaries.
  • Collaborate with Buckinghamshire Mind’s Operational Management Team.
  • Ensure high-quality service delivery, focusing on individualised crisis care.

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Crisis Intervention

  • Respond with caution, empathy, and pragmatism to emotional distress, high-risk scenarios, and de-escalation situations.
  • Support service users in suicide prevention, safety planning, and independence-building.

Service Alignment

  • Raise awareness of alternative mental health services and future-proof support plans.
  • Develop constructive relationships with external partners (NHS, professionals, agencies).
  • Maintain strict confidentiality and uphold equal opportunities/D&I values.

Ideal Candidate Criteria

  • Expertise in mentorship: Track record of leading, supervising, and motivating teams in high-pressure environments.
  • Crisis competence: Ability to assess, stabilise, and de-escalate safely in emotionally charged situations.
  • Recovery-focused mindset: Passion for equal care, self-management, and holistic recovery paths.
  • Interpersonal skills: Strong active listening, empathy, and adaptability in supporting diverse cultures.
  • Collaboration strength: Fluent in working with stakeholders (both voluntary and statutory).

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About Buckinghamshire Mind

Synopsis as trusted, community-driven mental health charity (Mind-affiliated). Services include:

  • Mental health support
  • Talking therapies
  • Crisis interventions (Safe Havens, peer support)
  • Community capacity-building (preventative work)

Why Join Us?

✨ Purposeful impact – Directly improve community mental health while advocating for long-term support. 🌱 Dedicated training – Unlimited professional development to grow within your niche. 🤝 Supportive culture – Trained teams work together to leave a positive legacy in local care.


Application Notes

  • Mandatory questionnaire required alongside CV.
  • Deadline enforced due to high demand – apply early.
  • Dignity at work: Role’s adherence with equality/diversity principles encouraged applications from all backgrounds, including survivors of mental crisis (training provided if required).
  • Non-UK residents: No visa sponsorship offered.

Support & Deadlines

For accessible applications: recruitment@bucksmind.org.uk Closing date: Monday, 28 July 2026 (offers subject to satisfactory DBS and references).

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Skills

Line Management
Crisis Intervention
Staff Supervision
De-escalation
Safety Planning
Suicide Prevention
Relationship Building
Workload Management
Communication
Mental Health Support

Location

Aylesbury, England, United Kingdom

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