Southway Housing Trust
Safeguarding and Support Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ensure you read the information regarding this opportunity thoroughly before making an application.
Location: Didsbury, Manchester
Salary: £42,084
Full time: 35 hours per week
Fixed term contract: 18 months
About Us
Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive.
Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty.
About The Role
This Safeguarding and Support Coordinator is a specialist role responsible for coordinating and leading Southway's response to safeguarding concerns and support case planning. Working across the organisation, you will provide expert guidance on safeguarding, vulnerability, hoarding and self-neglect, helping to ensure tenants can live safely, independently and sustainably in their homes.
You will manage complex and high-risk cases, work closely with statutory and community partners, and act as Southway's safeguarding lead in a range of multi-agency settings. The role will also support service development by embedding trauma-informed and strengths-based approaches across Housing Management and Support services and support continuous improvement through training, quality assurance and learning from casework.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you will be doing
- Coordinate, triage and manage safeguarding concerns, providing specialist advice and guidance across the organisation.
- Assess and oversee complex or high-risk safeguarding cases, ensuring timely intervention and effective risk management.
- Work with local authorities, health services, support agencies and community partners to secure positive outcomes for tenants.
- Lead and represent Southway at safeguarding, multi-agency and risk-management meetings.
- Deliver safeguarding training and support colleagues to embed trauma-informed and strengths-based practice.
- Assess and manage hoarding and self-neglect cases, carrying out home visits and developing action plans that support tenancy sustainment.
- Produce reports, performance information and case studies.
- Support responses to complaints, MP and Councillor enquiries, and Housing Ombudsman investigations, ensuring learning is captured and implemented.
About You
We are looking for a compassionate and resilient professional with experience of working with adults with care and support needs, children or families living in social housing, community safety, health or social care environments.
You will have a strong understanding of safeguarding practice and be confident assessing and managing risk, making sound decisions and leading complex casework. You will be skilled at building relationships with tenants, colleagues and partner agencies, and able to influence, challenge and collaborate to achieve the best outcomes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency settings and supporting service improvement would be advantageous.
Most importantly, you will share our values and be committed to delivering a high-quality, customer-focused service that promotes safety, wellbeing and independence.
In return, we offer
- A 35-hour working week
- A competitive salary
- An excellent contributory pension scheme
- 25 days' annual leave, increasing to 30 days over time
You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive.
Closing Date
Monday 27 July
Interview Date
Wednesday 5 August
For an informal discussion
Please contact Claire Davies, on (phone number removed), or e-mail.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.
All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills