The Scouts
Safeguarding Support Officer
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Safeguarding Support Officer
Location: Gilwell Park, E4 7QW (with Hybrid working) 1 day present in office per week; that includes in person Team Meetings/Trainings
Salary: £30,040.00 Band D, Level 3 (Inclusive of Outer London Weighting)
Contract: Fixed term 6 Month contract
Hours: Full-time (35 hours per week)
The Role
Safeguarding Support Officer (6-Month Fixed-Term Contract)
We are looking for a Safeguarding Support Officer to join our Safeguarding Team on a 6-month fixed-term contract to support the delivery of Safe Scouting across the UK.
In this role, you will receive and respond to safeguarding enquiries and referrals, accurately record information, and complete a range of vetting tasks to support effective safeguarding processes. You'll need excellent customer service skills, some safeguarding experience, strong attention to detail, and the ability to learn new systems quickly while managing a varied workload in a fast-paced environment.
The role is based at Gilwell Park. Your first two weeks will be office-based for induction, after which you'll work on a hybrid basis with a minimum of one day per week in the office.
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The Key Responsibilities Are
- Provide significant administrative support to the Safeguarding and Vetting team.
- Respond positively and effectively to routine queries received by the Safeguarding and Vetting team [by phone, letter or email].
- Ensure that the Safeguarding and Vetting Officers are supported in the management of their casework.
- Responsibility for first incident calls referring to the Duty Officers as appropriate.
- Establish and maintain a Safeguarding and Vetting casework database and records system.
What we are looking for in our Safeguarding Support Officer:
- Excellent administration skills
- Excellent prioritisation skills
- Excellent written and verbal communication skills
- Able to prioritise a challenging workload to meet deadlines.
- Able to communicate effectively and professionally with people at all levels within and outside the organisation
- Pragmatic problem solver
- Able to develop effective working relationships across the Association and with external agencies
Benefits
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
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Application Details
Closing date for applications: 11:59 pm Friday 31st July 2026
Interviews will be held: in person at Gilwell Park on Wednesday 12th August 2026
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
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