Fife Council
Safer Communities Officer
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Proposed Interview Date: Week Commencing 03 August 2026
Closing Date: Sunday 26 July 2026
Contract Type: Temporary until 10 August 2028
Salary: FC6 £31,761.26 - £34,914.86
Working Pattern: 36 Hours per week, Monday to Friday (Tuesday to Saturday 1 in 4)
Location: Bankhead Central, Glenrothes, covering Fife Wide
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply [https://www.fife.gov.uk/jobs/how-to-apply] section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement [http://www.fife.gov.uk/jobs/supportingstatement].
Job details
We're looking for a motivated and customer-focused individual to join our Safer Communities Team and play a key role in Fife Council's approach to tackling antisocial behaviour. This opportunity focuses on supporting residents affected by private space antisocial behaviour.
As a Safer Communities Officer, you will be the first point of contact for residents experiencing neighbour disputes and antisocial behaviour within private domestic settings. You will work closely with complainants, alleged perpetrators, colleagues and partner agencies to investigate complaints, gather evidence, resolve disputes and support communities. The post on offer is “Rota 4”, working daytime Monday to Friday (Tuesday to Saturday 1 in 4)
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You will take ownership of a designated geographical area while also supporting Fife-wide priorities when required. The aim of the role is to intervene early, prevent escalation and achieve sustainable outcomes for the people affected by antisocial behaviour.
Key aspects of the role include:
- Being the initial point of contact for customers.
- Responding to complaints of private space ASB.
- Proactively gathering evidence to support and substantiate complaints of ASB.
- Cultivating and maintaining relationships with victims/complainers.
- Issuing warnings verbally and in written form to perpetrators of ASB.
- Case management of ongoing ASB cases through escalation process.
- Preparation of cases for further action where required.
- Managing an active caseload.
- Monitoring cases to ensure they are resolved.
- Engaging with local community and residents groups.
- Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes.
- Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary.
- Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App.
- Maintaining detailed records and providing written reports to Line Manager as required.
The Person
- To work confidentially with a range of customers and have a helpful attitude
- Positive work ethic and attitude
- Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations
- Written communication skills
- Team working skills
- Ability to travel across Fife
- Confident user of IT applications, showing ability to use packages effectively.
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Further Information
- Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile [https://www.fife.gov.uk/__data/assets/file/0019/40915/Safer-Communities-Officer-A45751.pdf]
- How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters [https://www.fife.gov.uk/__data/assets/file/0014/40127/OD12-How-We-Work-Matters-Framework-2.pdf] behaviour framework for more information.
- Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services
- Directorate Information - Council Department information [https://www.fife.gov.uk/kb/docs/articles/council-and-democracy/council-departments#xd_co_f=MzBlNmFkMDAtYzRiZi00OTgyLWI3MjUtM2MxZWU1OWIwODQx~]
- Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
- Alternative Formats - Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk [transactions.recruitment@fife.gov.uk]
- AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here [https://www.fife.gov.uk/__data/assets/pdf_file/0028/94771/AI-and-Recruitment-Candidate-Guidance.pdf]
For more information, please contact: Suzanne Scobie, Suzanne.Scobie@fife.gov.uk [Suzanne.Scobie@fife.gov.uk]
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