Abri Group
Safer Homes Scheduling Operations Planner
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Safer Homes Scheduling Operations Planner
We’re excited to be looking for a Part Time Safer Homes Scheduling Operations Planner to join our team - supporting our fantastic trades operatives to deliver a timely, efficient repairs service for our customers, always promoting our first time fix approach.
Working pattern Wednesday and Thursday 8.30am - 1.30pm.
At Abri, everything we do is about doing the right thing for our customers. This role sits right at the heart of our service, helping us make sure we’re delivering safe, reliable homes with care and consistency.
What You’ll Be Doing
- Playing a key role in keeping our repairs and servicing operation running smoothly - making sure the right colleague gets to the right job at the right time.
- Planning and managing our operatives’ diaries so the right colleague is in the right place at the right time.
- Coordinating repairs, maintenance and servicing to keep everything running smoothly for our customers.
- Making sure emergency work and overdue services are picked up quickly and completed in line with our commitments.
- Keeping in touch with our customers, giving clear, timely updates and making sure they know what to expect every step of the way.
- Working closely with contractors and suppliers to ensure materials, equipment and services are in place when needed.
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Your attention to detail and organisation will help create a seamless experience for both our customers and colleagues - minimising disruption and keeping everything on track.
What We’re Looking For
- Someone who enjoys working in a fast-paced environment, loves solving problems, and puts people first.
- A confident communicator, building positive relationships with customers, colleagues, and suppliers, working collaboratively as part of a supportive team.
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Why join us?
- You’ll be part of a team that genuinely cares about our customers, our communities, and each other.
- We’re proud to create an environment where you can be yourself, grow your skills, and make a real difference every day.
We are flexible for this role to be based out of any of our offices - Yeovil (BA22 8WN), Eastleigh (SO50 6AD) or Bracknell (RG12 1RF).
Want to know more about this exciting role that puts you at the heart of our repairs and service operations? We’d love to hear from you.
We’ll review applications as they come in and may close the advert early if we receive a high volume, so we’d encourage you to apply as soon as you can.
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