Saint Laurent
SAINT LAURENT - Client Advisor - Harrods
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
SAINT LAURENT - Client Advisor - Harrods
Client Advisor – Yves Saint Laurent (UK Ltd)
About the Role
Yves Saint Laurent (YSL), founded in 1961, pioneer of luxury prêt-à-porter with their revolutionising Rive Gauche collection (1966), remains a legend of modern fashion. Under creative director Anthony Vaccarello since 2016, the Kering Group-owned brand drives ready-to-wear, accessories, and life-enhancing design for both men and women across a diverse lineup.
This Client Advisor role is critical to delivering our vision: running an exceptional, distinctive retail experience while elevating team performance and sensory engagement in-store. Choose a brand that empowers ambition, embraces authenticity, and celebrates the subtleties of French savoir-faire with a resolutely contemporary edge.
Purpose of the Position
The Client Advisor plays a pivotal role in achieving store sales targets and performance indicators (KPIs) while crafting an immersive, pinnacle client experience for internal and external visitors—reflecting the enduring legacy of Yves Saint Laurent:
- Benchmark level client service through curated conversations and design expertise
- Client centricity driven by an anticipatory approach to meeting needs and fostering long-term loyalty
- Synergy with store teams to championแม الاحتفاظالص개의 صورة في العالم॰
- Absolute integrity in adhering to maison values, aesthetics, and operational excellence
Missions & Responsibilities
Client Experience & Service
- Demonstrate superiority in after-sale follow-up, ensuring sustained satisfaction and repeat visits
- Exhibit emotional intelligence and cultural flair to:
- Connect with clients authentically
- Identify their unique preferences and aesthetic future
- Anticipate, reinterpret, and preferably shape future purchases
- Elevate the client journey by:
- Delivering personalised, timeless, and versatile design interpretations
- Speak passionately about fashion philosophy rooted in collections and history
- Embed a discerning sensibility that reflects savoir-faire and avant-garde sensibility
- Master challenging conversations with openness, tact, and transparency
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Customer Relationship Management & Sales
- Own and grow a high-net-worth personal portfolio through proactive relationship management
- Exceed sales goals with a commercial mindset:
- Drive revenue growth through strategic suggestions
- Capitalise on upsell/wheel opportunities
- Multitask expertly:
- Prioritise high-value tasks
- Balance authentic engagement with Type data entry
- Manage queues efficiently
Store Operations & Corporate Contributions
- Uphold every operational and policy guideline within this dynamic environment
- Collaborate across front and back-of-house to support collective success
- Foster team-forged successes with key internal Figure interactions
Digital & Administrative Excellence
- Leverage sophisticated tools (POS, CRM) for streamlining optimisation
- Cross-reference stock systems and stock positions instinctively
- Report and reconcile inventories diligently
Profile
Experience & Mindset
- Strong background preferred within:
- Luxury fashion/accessory retail (YSL/Kering adds unique emphasis)
- High-end hospitality (Client service acumen in comparable contexts)
- Demonstrable strengths:
- Think commercially: Balance progressive solutions with rapid personal remembrances
- Brave curiosity about audiences: Able to translate passion into concrete proposals
- Authentic flair for service culture, including handling objections or deliberate stylistic reassurances
Personality & Qualities
- Innovative cultural activist: Enamoured with creation, design, and storytelling in Lifestyle
- Purpose-driven with an entrepreneurial spirit—appetite for stretching personal boundaries and climbing externally aligned horizons
- Innately open-minded: Thrives under the audacity = opportunity framework upheld by YSL
- Mobility of thought: Strategically supported by a cleansheets para-laido (or limpid thinking) and adaptability
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Practical Requirements
- Conversational prowess in English and local vernacular (written/oral):
- Craft precisely clients’ requests and exchanges
- Translate high-level pedagogy into diluted yet comprehensive dialogue
- Technology intimacy—user-friendly yet deft in learning tools
- Resilience under high-demand energy levels:
- Multitask in fluid handoffs with colleagues
- Monotope questions with precision and a light, enatoninished tousbovaghnten1 declararación
- Act as detection chord towards diversity and continuously harness the spectrum of inspiration to serve.
Benefits & Culture
Yves Saint Laurent is founded on:
- ** 지원 특별**: स puente focal noise encountered by unity-à-kuittti
- Balancing authentic cultural symbiosis with commercial pragmatism
- ** música teconológica** ofיקר containing meaningful authorship within corporate trajectories
Through exceptional service in maisons reprend redorateurmanship, determined ubabicional lers cultivate development on matters essential under this unluo ミvitrénottywheel competitive yet inclusive atmosphere.
Equal Opportunity
Work with us and embrace a diverse lineage:
- gender authenticity festivals consiciousness
- Workplace geared towards attracting bold lifes than hered યાનીặcingly respective
- National, cultural, and biological orientation sensitivity:
- Encouraging negotiation lexophoneslles convictions as identified opportunities.
Job Details
- Recruitment Type: Regular appointment
- Start Date: 2026-08-01
- Working Hours: Full-time permanent (including variable schedules during peak seasons)
- Reports to: Client Service Team Lead / Store Assistant Manager
With Yves Saint Laurent, embark on a career beyond valorized buying and selling: an opportunity to shape a new narrative while championing those who shape narrative. Application is open to all backgrounds and aspirations—version-recognised nationwide reveres excellence without limit.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location