How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
About Us
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
At QCS (part of RLDatix), we believe everyone deserves access to safe, high-quality care. That's why we provide the UK's leading digital platform for compliance, quality, and care management. Our solutions support social care and health providers in delivering outstanding services, making it easier to stay compliant, embed best practice, manage care effectively, and focus on what really matters - people.
Role Overview
We're searching for a UK-based Account Manager to join our QCS Account Management team, so that we can drive Existing Business revenue growth through Upsell and Expansion. The Account Manager will manage the full-cycle sales strategy for existing business accounts, leading the entire sales process including researching, prospecting, advising, negotiating contracts, and closing deals across inbound and outbound channels for Upsell & Expansion.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Own and execute on the signal process for identifying expandable customer accounts, mapping accounts to uncover Upsell and/or Expansion opportunities
- Manage and prioritize a mix of inbound leads and self-generated outbound pipeline to ensure consistent coverage against your revenue targets
- Develop and execute on quarterly revenue attainment plans, using the MEDDPICC sales framework to drive new business acquisition and achieve your monthly goals
- Conduct structured qualification and discovery to identify and deeply understand your customers' needs, pains, and desired business outcomes, building effective business cases that demonstrate ROI and the value of QCS products
- Deliver tailored Product Demos to show how QCS drives key outcomes for customers, and forecast monthly revenue attainment accurately
- Partner effectively with cross-departmental colleagues across Go-To-Market, Product, and Leadership to drive and close business, while operating with high integrity and adhering to internal sales methodologies
What We're Looking For
- Circa 1 – 3 years' experience in a 360 / Full Cycle Account Management role (or a mix of New Business / Account Management / Sales Development)
- Proven success achieving against Pipeline and Existing Business Upsell and/or Expansion targets (rather than a retention target), ideally within a SaaS or Software business
- Experience in a high growth, fast-moving start-up, with proficiency in a high-volume, transactional Sales Motion
- A track record of performance with <£10k ASPs & SMB buyers preferred, alongside an excellent understanding of SaaS Sales metrics, sales funnel management, and outbound pipeline generation
- Exposure to selling in regulated markets and a desire to sell in a fast-growing, mission-led environment
- A collaborative, resilient, and solution focused mindset
- Ability to commute to our Central London office on a hybrid basis (twice per week)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Key Benefits
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best.
- Private health and group accident insurance
- An Employee Assistance Program (EAP) for confidential support
- Loyalty Awards for long-service employees
Equal Opportunity Employer
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com.
Salary Information
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location