D R Newitt Recruitment
Sales Account Manager
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Commercial Account Manager / Sales Account Manager
A leading SME food manufacturer / distributor is currently recruiting for a Commercial Account Manager / Sales Account Manager to join the team. Site based with travel to customers as and when required, this role will be a single point of contact for all customer enquiries that you manage and the liaison between a company and its customers, ensuring outstanding customer service and client satisfaction. Duties include developing account plans, managing client relationships and delivering growth.
Former experience managing accounts within UK food manufacturers down to small artisan producers will be deemed advantageous for this role.
Responsibilities
- Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
- Raising clients’ business concerns and needs to the company’s management
- Negotiating and closing business contracts with existing and new clients
- Possessing a good knowledge of customers business, as well as keeping regular contact with them via whatever means necessary – including “Teams” meetings and site visits
- Increasing sales and margin whenever possible
- Communicate and interact with other departments within the team, to determine how sales & profit performance improvements can be made
- Help manage the stock and contracts requirements
- Monthly business analysis to identify any lapsed or down trading accounts.
- Awareness of sales targets, KPI’s and company budget
- Monthly reporting of KPI’s and sales figures.
- Understanding the supply base and keeping up to date with market conditions including active role in procurement.
- Effective use of SAP system, ensuring company guidelines are followed in relation to (but not exclusively) CRM, sales quotes, blanket agreements and activities
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Requirements
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- You will be a Sales Account Manager with experience in a food manufacturing / distributor. Frozen food experience will be deemed advantageous.
- This role will require strong negotiation and customer service skills, experience of managing different customers at the same time and excellent verbal and written communication skills
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