Love Recruitment Ltd
Sales Administrator
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Sales Administrator – Luxury Retirement Community
Location: Fulham Salary: £35,000 basic + £10k–£12k bonus
Are you passionate about delivering exceptional customer experiences?
Join our team as a Sales Administrator and become an integral part of a high-performing Sales function in a prestigious luxury retirement community setting. This is an exciting opportunity for a motivated and detail-oriented individual who thrives in a fast-paced, people-focused environment.
About the Role
As a Sales Administrator, you will play a key role in creating a warm, welcoming, and professional environment for prospects, residents, and visitors. You’ll support the Sales team with essential administrative functions while helping to deliver unforgettable first impressions and seamless sales experiences.
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Key Responsibilities
- Ensure the sales office, information suite, and show flats are always “show ready”.
- Provide hospitality to all visitors, including preparing refreshments and offering concierge-level service.
- Support the Sales and Events Teams during prospect visits and events:
- Arrange taxis,
- Handle setup and breakdown,
- Anticipate team and guest needs.
- Manage back-office administration:
- Ordering supplies,
- Managing expenses,
- Maintaining digital records.
- Support lead follow-up by:
- Coordinating thoughtful follow-up gifts,
- Reconnecting with lost leads.
What We’re Looking For
- A strong customer-centric approach, with the ability to engage confidently with high-profile clients.
- Professional, organised, and efficient—with the ability to multitask and prioritise under pressure.
- Exceptional communication skills—both written and verbal.
- High emotional intelligence, creativity, and a proactive mindset.
- Experience handling confidential matters with discretion and integrity.
- Skilled in Microsoft Office (Word, Excel, PowerPoint).
- A high standard of personal presentation and a strong sense of responsibility.
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What Success Looks Like
- Visitors leave with an exceptional impression of our luxury assisted living community.
- Sales and events run smoothly with meticulous attention to detail.
- Administrative systems are organised and efficient.
- Follow-up efforts are timely, thoughtful, and effective.
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