itison
Sales Administrator
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Sales Administrator
Sales Administrator (Full Time – Glasgow HQ)
At itison, we connect over 1.7 million members to the best local businesses, host unique world-class events, run some of Glasgow’s most popular venues, and donate experiences to those in need through our charity. We believe our business drives positive change, offers rewarding careers, and above all—work has to be enjoyable. The experience starts with us.
We’re seeking a smart, systems-savvy Sales Administrator to join our Mission Control team.
Location: Glasgow HQ (just off George Square).
This role is ideal for an experienced administrator looking for a fast-paced, rewarding challenge.
About the Role
The Mission Control team serves as the operational hub of our business, ensuring all deals and events are processed and published daily on itison.com.
Key responsibilities include:
- Handling a high-volume workload under tight deadlines.
- Processing deals and events from early contract stage through to:
- Checking data accuracy
- Fact-checking content
- Copywriting promotional copy
- Selecting and correcting images
- Identifying and fixing errors
- Managing daily email campaigns, including:
- Ensuring the correct business features are listed
- Writing engaging, attention-grabbing subject lines and copy
- Overseeing and maintaining our in-house hotel booking system, Reservations Manager
- Liaising with business partners via email and phone to resolve queries and ensure live deals
- Supporting sales, marketing, and customer support teams by:
- Troubleshooting operational issues
- Steering compliance with guidelines
- Providing updates on new deals and feedback
- Collaborating across departments on:
- Day-to-day operations
- Seasonal campaigns
- New projects to enrich itison members’ experience
- Assisting with any ad-hoc tasks needed to support company growth goals
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Full training will be provided on team processes and company systems.
Ideal Traits
You’ll thrive if you’re:
- A great team player – capable of meeting intense deadlines and working independently.
- Smart and highly organised
- Resilient and comfortable thriving under pressure
- Detail-oriented with strong error-spotting and correction skills
- A clear communicator, with excellent verbal and written skills
- Analytical, with a problem-solving mindset
- Computer-savvy, proficient in MS Office (Outlook, Word, Excel)
- Reliable and punctual, with consistent attendance
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Package & Benefits
Salary: £25k – £27k (depending on experience)
Benefits include:
- Private healthcare coverage
- Salary exchange smart pension scheme
- Employee assistance programme
- 15% itison discount + 50% discount in all itison-owned venues
- Learning grant
- Home & Tech discounts
- On-site gym and lunchtime Pilates classes
- Enhanced maternity/paternity leave
- Paid company social events
- Holiday-buy scheme
- Duvet days (Flexi-Time in Winter/Summer)
- Birthday day off
- Charity day (Paid time off to volunteer for a chosen cause)
Bonus perks:
- An energising work environment – stocked fruit bowl, snacks, and cereals daily
- Friday Prosecco (or a healthy drink of your choice) with full bar refreshments
No recruiters or agencies will be considered for this role.
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