iLockerz - intelligent locker systems
Sales Administrator
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Company Description
iLockerz Ltd designs, manufactures, and implements innovative intelligent locker systems that help organizations manage assets and personal items more efficiently and securely. By combining robust hardware with touchscreen interfaces and cloud-based management software, the company delivers smart lockers for secure asset storage, personal item lock-up and charging, parcel drop-off and collection, vending, and bespoke large-scale solutions. All projects are managed end-to-end by a knowledgeable UK-based team, providing smooth delivery, installation, and ongoing support. iLockerz solutions are used across a wide range of sectors, including leisure, facilities management, security, automotive, construction, transport, emergency services, education, health, engineering, and manufacturing. The company’s smart locker software is uniquely capable of operating multiple locker “modes” from one hardware platform, offering flexible, scalable solutions for diverse business needs.
Role Description
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This is a part-time Sales Administrator role based at the brand new offices in the Longbridge technology park. The Sales Administrator will support the Head of Sales by managing incoming enquiries, preparing quotes, processing orders, booking meetings, and maintaining accurate customer and sales records in the CRM system while also supporting with project delivery where required.
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Key Responsibilities
- Coordinating with production, logistics, and support teams to ensure smooth delivery of smart locker projects.
- Clear communication with customers on timelines and requirements.
- Handling phone and email correspondence.
- Scheduling meetings or demonstrations.
- Preparing sales documentation and reports.
- Updating price lists and product information.
- Assisting with generating sales leads.
- Following up on opportunities.
- Providing a professional, responsive point of contact for existing and prospective customers.
Qualifications
- Strong Customer Service skills, with a focus on responsiveness, professionalism, and building long-term client relationships.
- Effective Communication abilities, including clear written and verbal communication with customers, colleagues, and external partners.
- Proficiency in Order Processing and Administrative Assistance, including managing documentation, data entry, CRM updates, and general office support.
- Foundational Sales skills, such as handling enquiries, preparing quotations, supporting sales cycles, writing tender responses, and following up on leads.
- Good organisational and time-management skills, with the ability to prioritise multiple tasks and meet deadlines.
- Comfort with using standard business software (e.g., email, spreadsheets, word processing) and willingness to learn CRM and sales tools.
- Experience in a technical, manufacturing, or B2B environment.
- Ability to work both independently and collaboratively.
- Must be office based at the new Longbridge serviced offices.
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