haart Estate Agents
Sales Adviser
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Sales Adviser
Sales Adviser – haart Estate Agents, Hayes
haart Estate Agents in Hayes are seeking a Sales Adviser to join their energetic and ambitious team. This dynamic role focuses on generating new and repeat business to secure property valuation bookings while utilizing outbound calls, canvassing, and lead generation. If you thrive in customer service and enjoy business development, this opportunity is perfect for you.
About the Role
As a Sales Adviser at haart, you’ll be part of a supportive, high-performing team dedicated to your success and career growth in the property sector. This is an ideal opportunity for someone passionate about sales, property, and delivering outstanding customer service.
Key Responsibilities
Core Duties
- Focus on reaching and exceeding daily, weekly, and monthly sales targets for property valuations.
- Serve as the branch champion for valuation generation, ensuring high performance in all related activities.
- Manage outbound call volumes to maintain contact with valuation opportunities tracked via the ROSIE software system.
- Fully execute call-out campaigns for properties on sale while upholding ROSIE operational standards.
- Prepare for and attend Morning Meetings, contributing updates on the valuation pipeline.
- Lead canvassing efforts by implementing a structured door-knocking and zonal strategy to generate new listings while tracking withdrawn properties.
- Actively engage in ROSIE-based lead management, ensuring no opportunities are lost.
- Conduct daily 1:1 meetings with your line manager to discuss coaching and business growth.
- Respond to Rightmove/On The Market lead opportunities and manage intranet leads promptly.
- Communicate frequently with Local Owner to Sell (LOTS) customers to close valuation opportunities.
- Generate referral business through exceptional customer interactions.
- Engage in local prospecting activities, including door knocking, telephoning, leafleting, and social media.
- Handle inbound calls with accuracy, ensuring proper registration in line with company guidelines and closing opportunities for valuations, viewings, and financial services.
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Personal & Professional Attributes
To excel in this role, you should embody the following:
- Passion for sales and property
- Drive & ambition with a strong work ethic
- Professionalism and adaptability
- Positive mindset in a fast-paced environment
- Excellent communication skills
- Strong interpersonal abilities for customer engagement
- Dedication to outstanding customer service
Remuneration & Working Conditions
- Basic Salary: £25,000 per year
- Potential Earnings: Complete performance-based income of £42,000+ annually, including commission.
- Additional, commission-driven schemes and company-wide incentives.
- Hours:
- Full-time (4 weekdays): 8:30 AM – 6:00 PM
- Saturdays: 9:00 AM – 5:00 PM
Benefits Package
Core Benefits
- 30 days’ annual leave (including bank holidays*).
- Mandatory paid training week at the Spicerhaart Learning & Development Centre in Colchester, including a fully-paid hotel stay (dependent on travel distance).
- Week-long retraining programme within the first 5–6 weeks of employment at no cost.
- Career progression opportunities with ongoing training and development plans.
- Employee Assistance Programme: Confidential helpline via 24/7 support.
Additional Perks
- Eye care (annual checks and contributions toward glasses)*.**
- Employee Referral Bonus: Rewards for successful referrals.
- Company pension scheme.
- Personal 'Talk Time' sessions with the CEO.
- Opportunity to earn a place in the CEO Exclusive Achievers Club.
- Eligibility for annual black-tie Elevate Awards (role-specific categories).
- Discounts for residents purchasing property in haart-administered areas (per company policies).
Training & Development
- First Week: Begin at the Spicerhaart Learning & Development Centre (L&D Centre), located in Colchester, receiving one-to-one and group training sessions from industry experts.
- Follow-up Programme: A structured, paid training retreat within your first 5-6 weeks as part of Standardised Practice.
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Job Requirements
To apply, you must meet the following essential criteria:
- Full, clean UK driving licence.
- Own reliable, roadworthy vehicle (proof of insurance required).
- Full UK work eligibility (Immigration, Asylum & Nationality Act 2006 compliance).
- Proof of British citizenship, passport or birth certificate.
- Ability to work both independently and collaboratively.
- Basic IT proficiency with precision in handling data.
Note: Failure to comply with insurance, insurance renewal reminders or substantive driving sanctity reserve the right to incur a charge or seek reimbursement of costs.
Bank holidays included in the 30 days annual leave.
Eye care and compensation dependent on terms outlined in the company Eye Test Policy.
Legal & Additional Information
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Conditional Employment: If offered the role, you may be required to reimburse trainee costs (2-year bonding period) if you leave voluntarily before the 12-month full performance threshold.
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Armed Forces Support: Spicerhaart embraces the Armed Forces Covenant and offers career support for personnel transitioning to civilian roles in sales and lettings: haart Armed Forces Resources.
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Equal Opportunities: The company strongly advocates diversity, inclusion, and fair recruitment. All talent—regardless of background—is considered for available roles:
- Our workplace values differences in: race, religion, sex, age, gender, disability, etc.
- Accommodations available for prospective employees with disabilities.
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Privacy Notice: Applications are processed in adherence to the Spicerhaart Privacy Policy. Please see here for further details.
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Recruitment Agencies: Spicerhaart does not accept unsolicited CVs, with no liabilities accepted for unsolicited submissions.
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