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Sales Adviser
Sales Adviser – Ilfracombe (Jewson)
About the Role
Do you have a passion for working with people and are based in the Ilfracombe area?
Jewson, a leading building materials distributor in Northern Europe, is seeking a Sales Adviser to join their Ilfracombe branch. This role will focus on delivering exceptional in-store service and self-selection support.
At Jewson, part of STARK UK, we believe our greatest asset is our people. We foster a vibrant community driven by decency, passion, and pride—an environment where every individual can thrive, grow, and bring their best ideas to the table. If you bring energy, friendliness, and a willingness to build meaningful relationships, we’d love to welcome you into our team.
What You’ll Be Doing
- Develop a deep understanding of our product lines and services—letting you deliver exceptional advice and solutions tailored to each customer’s needs.
- Build strong, reciprocal relationships with customer both face-to-face and via telephone, proving proactive solutions for a seamless buying experience.
- Process customer orders and payments, manage delivery schedules, update accounts, and keep customers informed at every stage.
- Maintain the branch’s cleanliness and organisation to ensure a professional first impression for every visitor.
- Monitor and report stock levels, conducting regular counts to ensure availability.
- Collaborate with colleagues on operational improvements to enhance service and efficiency.
- Show flexibility by stepping in to support other areas of the business as required.
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Working Hours
- Monday to Friday: 07:30 – 17:00
- Every other Saturday morning: 08:00 – 12:00
- Flexibility on these hours is possible for the right candidate—more details may be discussed in interview.
What You’ll Need To Have
- Enthusiasm: Unwavering passion for the merchant industry and a positive outlook.
- Decency: Honesty, integrity, and unwavering commitment to honourable customer relations.
- Team Spirit: A genuine desire to support colleagues, problem-solve collaboratively, and achieve shared success.
- Pride: Dedication to delivering high-quality results with meticulous attention to detail.
- Flexibility: Willingness to cover responsibilities outside of sales where needed.
What’s In It For You
Financial Benefits
- Competitive basic salary
- Performance-related bonus
- 34 days holiday per year (pro-rata for part-time)
Pension & Protection
- Retirement savings plan (with Legal & General)
- Life assurance: Autonatically covered from day one with 2x basic salary death in service benefit, increasing to 4x Pensionable Earnings if you join Stark’s scheme and contribute 4% of earnings.
Perks & Support
- Rewards portal via Reward Gateway—discounts on major high-street and online brands.
- Aviva Digicare+ Workplace App: Access to a digital GP, second medical opinions, mental health consultations, bereavement support, and nutritional advice.
- Voluntary benefits, including:
- Car Salary Sacrifice scheme via VWFS Selectric
- Cycle-to-Work
- Benenden Healthcare
- Critical Illness Cover
- Refer a Friend scheme
- Employee Wellbeing Centre (via Reward Gateway)
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Why Work with STARK?
At Jewson, as part of STARK Building Materials UK, our focus is simple: delivering outstanding products and service. We’re a team of passionate collaborators, dedicated to excellence. This is your opportunity to join a supportive environment, make meaningful differences every day, and take your career forward.
Ready to Take the Next Step?
If you’re excited by the prospect of delivering outstanding service in a friendly, propitious team, apply now!
Next Steps
- Successful applicants will be invited for an interview to discuss the role in further detail.
- Full-time posts are advertised; we welcome discussions on part-time or job-share arrangements.
- If you require support during the application or interview process, please let us know—we’re happy to accommodate reasonable adjustments.
- Stark Building Materials UK is a Ban the Box employer, considering applicants with relevant convictions on a case-by-case basis.
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