Sales Advisor (Reference: 316450CON) – Bellway Homes

Company: Bellway Homes Salary: Competitive Type: Full Time Region: International Location: Brislington, Bristol, BS4 5JJ

About Bellway Homes

At Bellway, we recognise that people are the key to our success. We are committed to building an inclusive culture that:

• Values and respects difference.
• Creates a safe and inclusive working environment.
• Is open to making adjustments and providing flexible working.
• Will discuss how we can support your needs.

This presents an exciting opportunity to join Bellway, one of the UK’s largest house builders, where the South West Division needs a Sales Advisor.

The Role

Reports to the Sales Manager, the Sales Advisor will handle all sales and customer service aspects of a development, ensuring:

• High-level service for customers.
• Achievement (or exceeding) of sales targets.
• Progressing reservations through contract exchange and legal completions.

Key Responsibilities

• Responsible for achieving sales targets, as set by senior management.
• Liaise regularly with customers, solicitors, and financial advisors to ensure:
  • Timely contract exchanges and legal completions.
  • Customers’ needs are met post-completion (e.g., repairs or issues).
• Proactively collaborate with Sales Managers to suggest strategies that improve sales.
• Maintain the site’s appearance to the highest standards.
• Provide accurate product information to purchasers to help make better decisions.
• Guide customers through show homes, stock plots, and site, highlighting features and benefits.
• Ensure all visitors are aware of Bellway’s Health and Safety Policy, with company representation at all times.
• Manage Bellway’s CRM system, maintaining accurate records.
• Coordinate customer meetings with the Site Manager in a timely manner.
• Attend weekly Sales/Site Meetings, documenting action points and following through.
• Ensure compliance with industry regulations, company policies, processes, and standards.