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About Bellway
At Bellway, we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference. Combined with creating a safe and inclusive working environment for all colleagues, we actively seek to accommodate adjustments and offer flexible working arrangements. We welcome discussions on how we can support your specific needs.
Job Opportunity: Fixed Term Sales Advisor – Thames Valley Division
There is an exciting opportunity for a Sales Advisor to join Bellway, one of the UK's largest house builders. The Thames Valley Division is recruiting for a role based in the Berkshire/Hampshire area. This is a fixed-term position (12 months).
The Role
The Sales Advisor reports to the Sales Manager and covers all sales aspects of managing a development. This involves:
- Ensuring the highest level of customer service.
- Achieving and exceeding sales targets.
- Effectively progressing reservations through contract exchange and legal completion.
- Supporting customers post-completion, including reporting repairs or customer issues.
Key Responsibilities
- Responsible for achieving sales targets, as defined by management.
- Regular liaison with:
- Customers (to ensure timeliness in contract exchange and completions).
- Solicitors.
- Financial advisors.
- Provide post-completion support, including resolving customer issues.
- Proactively collaborate with Sales Managers and colleagues to suggest sales improvement strategies.
- Ensure the presentation and maintenance of the site is at the highest standards.
- Acquire and provide accurate, full information to purchasers regarding offer, property features, and benefits.
- Give guided tours of show homes, stock plots, and site to demonstrate products, features, and benefits.
- Ensure all site visitors are aware of Bellway’s Health and Safety Policy—always accompanied by a Bellway representative.
- Effectively use the CRM system, maintaining accurate records.
- Liaise with the Site Manager to schedule customer meetings efficiently.
- Attend and record a weekly Sales/Site Meeting, completing any action points or to-do lists.
- Uphold industry regulations, company policies, processes, and standards.
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Experience, Qualifications & Skills
Desired Experience
- Preferred:
- Experience in the housebuilding industry.
- Customer service delivery.
- Handling confidential/sensitive information.
- Property sales and marketing processes.
- Experience in customer-focused interactions (including home visits).
- Establishing effective relationships with property professionals and external agencies.
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Requirements
- Full UK driving licence.
- Access to a suitable vehicle for business use (as required).
Core Skills & Aptitude
- Thorough knowledge of the home buying/conveyancing process.
- Self-motivated and capable of planning, prioritising, and organising to meet sales and completion goals.
- Proficiency in IT, including:
- Microsoft Office (Word, Excel, Outlook).
- Ability to adapt to new systems.
- Strong communication and interpersonal skills across all stakeholders.
- Commitment to diversity and inclusion.
- Ability to work independently or as part of a team.
The Role & Expectations
- Predominantly site-based, with travel to division offices as required.
- 12-month fixed-term role.
- Flexible working hours and location, including weekends and occasional evenings.
Benefits & Opportunities
In return for your contribution, we offer:
- Competitive salary, plus monthly commission.
- Contributory pension scheme.
- 25 days holiday (plus public holidays).
- Access to a discounts and benefits portal.
- ShareSave Scheme.
- Cycle to Work Scheme.
- Life assurance.
- Holiday Purchase Scheme.
- Earn and Learn opportunities.
Note: We reserve the right to close this vacancy if a large volume of applications is received.
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