How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Sales Advisor
Sales Advisor (16 hours per week) – Samsonite Store, Bicester Village
Position: Sales Advisor, Part-time, 16 hours/week
Location: Samsonite Store, Bicester Village 112 Pingle Dr, Bicester OX26 6EU
Availability: Starting February 2026
Job Purpose
The ideal Sales Advisor will provide exceptional customer service while consistently reflecting a positive image of Samsonite to drive sales. This role involves maintaining a tidy store, assisting customers with product demonstrations, meeting sales targets, and supporting merchandising and operational duties.
Your work will directly impact customer satisfaction, sales performance, and store presentation—helping create a professional, inviting environment where Samsonite customers choose Samsonite.
Principal Accountabilities
📊 Sales & Customer Service
- Offer friendly, expert advice on Samsonite products, including demonstrations to enhance the shopping experience.
- Clearly communicate the benefits and features of each product.
- Maximise sales potential through deep product knowledge and add-on selling.
- Ensure a positive, professional interaction with every customer—always prioritising their needs.
- Handle complaints and phone queries tactfully in line with company policy.
- Adhere to company policy for transaction processing (POS/digital payments) and accounting practices.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Be fully versed in:
- After-sales service policies
- Suppliers’ warranties and their coverage
- Sales targets, commissions, and promotion updates (daily/weekly/periodic)
- Product brochures and promotional incentives
🏪 Stock, Merchandising & Security
- Handle deliveries promptly, documenting and reporting any discrepancies.
- Monitor and maintain backup and in-store stock in a tidy, organised manner.
- Support store layout and merchandising, including internal displays.
- Assist in timed physical stock counts as directed by the Store Manager.
- Ensure security protocols for stock and cash:
- Report any security issues to Management immediately.
- Follow strict company guidelines for stock/money supervision.
🧼 Housekeeping & Store Presentation
- Maintain high standards in cleaning, stock storage, and fixtures.
- Conduct daily clean-up and ensure all areas comply with Samsonite’s presentation policy.
📞 Administrative & Operational Duties
- Handle phone calls with politeness and efficiency, forwarding messages correctly.
- Communicate customer enquiries/orders to Head Office as required.
- Follow standard procedures in store opening and closing routines.
- Assist with stock/admin tasks provided by the Manager.
⏰ Attendance & Communication
- Report 10 minutes prior to required start time to prepare effectively.
- If absent or late, contact the store immediately to address coverage.
- Directly inform your Manager if requiring a leave of absence via phone.
- Compensate for any lost business hours (e.g., make-up shifts) and discuss with the Manager.
- Attend mandated training courses on time and actively participate.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
👗 Appearance & Professionalism
- Present a neat, well-groomed appearance at all times, adhering to company dress code.
Health & Safety
- Promote safe working conditions—report any hazards/accidents immediately.
- Understand and follow store fire safety procedures and Health and Safety regulations.
- Be aware of the Samsonite Health & Safety Manual.
Additional Responsibilities
The role may also require flexible support for other store functions as requested by Management.
🔎 Why Join Samsonite?
If you thrive in sales-driven retail environments and value consistency, customer-centric service, and brand loyalty, this opportunity will challenge and reward you. Samsonite offers a dynamic store environment, solid product knowledge training, and the chance to grow within your retail career.
✔ Fixed 16-hour weekly commitment (perfect for part-time flexibility) ✔ Strong basis in target-driven sales with incentives system ✔ Opportunity to work in a premium shopping destination 🛍️✨
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills