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Sales Advisor
Sales Advisor – ProCook | Truro Store
ProCook is on the lookout for a passionate Sales Advisor to join our welcoming and dynamic team! At ProCook, we believe great cooking starts with the right tools—and the right people. If you thrive in customer-facing roles, enjoy learning about premium kitchenware, and love making lasting impressions, we’d love for you to bring your enthusiasm to our Truro store.
This is a customer-centric sales opportunity with structured training, clear performance metrics, and the chance to earn bonuses based on achievable targets. Our 12-hour-per-week permanent contract offers flexible scheduling (including weekend shifts) to support a sustainable work-life balance.
Your Role
As a ProCook Sales Advisor, you’ll be the friendly expert guiding customers to their perfect products. Your key duties include:
- Engaging customers with confidence and warmth, ensuring they leave satisfied and inspired.
- Sharing expert product knowledge to help customers make informed, confident purchasing decisions.
- Creating an inviting shopping experience by maintaining a clean, well-organised store environment.
- Processing transactions accurately while representing ProCook’s brand ethos.
- Training and development through structured onboarding and ongoing coaching.
Working Flexibility: Expect to work 3 x 4-hour shifts per week across selected days (Friday, Saturday, Sunday or Monday), typically between 9:30–17:30, with possible overtime for cover. Holiday/sickness shifts may arise per rota.
About the Role
This is a nuanced, rewarding sales role designed for those who love connecting with customers, learning continuously, and growing alongside a progressive company. With bonuses tied to performance, Plus ProCook’s premium products, it’s an opportunity to earn while helping others elevate their culinary passion.
Key Responsibilities
- Welcome and engage customers enthusiastically, building trust and rapport.
- Share deep product insights to educate and empower purchasing decisions.
- Demonstrate features and communicate value effectively during in-store interactions.
- Exceed sales targets by prioritising quality customer service over volume.
- Maintain a shopper-friendly store layout as part of our merchandising team.
- Handle transactions with professionalism and accuracy.
- Benefit from training to develop expertise and effective selling techniques.
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Requirements
We’re seeking a motivated, adaptable individual who enjoys the following:
- Customer focus: Comfortable talking, listening, and adapting to diverse customer preferences.
- Retail or customer service experience (proven success in a sales environment welcomed).
- Strong communication skills—verbal and interpersonal are key.
- A keen interest in professional kitchenware and willingness to learn.
- Flexibility to work weekends/peaks as per rota needs.
- Self-reliance to assembly targets while maintaining excellent service standards.
Previous retail experience is advantageous—not essential but highly regarded!
Why ProCook?
Why Join Us?
At ProCook, our customers—and our colleagues—come first. We pride ourselves on fostering a culture of inclusion, growth, and shared purpose, and we’re proud to be part of the companies working towards a more sustainable planet as a Certified B Corporation. Here’s more about why we stand out:
- Natural Living Wage of £13.45/hour—prioritising fairness and transparency.
- Free welcome bag (worth £69) crammed with premium products to explore.
- Bonus structure tied to sales performance.
- Structured training covering retail operations, product knowledge, and upselling techniques.
- Earn 40% colleague discount + voucher cards (30% for friends/family).
- Dual annual paid volunteering days—giving back to your community.
- Competitive apparel contributions and institutional discounts.
- Employment Assistance Programme for comprehensive support.
- Progressive workplace policies:
- 6.6 weeks annual leave (including Bank Holidays + incremental holiday bonuses, e.g., extra days at 3rd, 4th, 5th, and 10th-year milestones: max. 30 days)
- Enhanced Curatorial, Adoption and Emeory Leave.
- Annual half-day training release.
- Assurance of professional development in this growing market sector.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
It’s not just a job—it’s a long-term role with clear career progression potential in a brand pioneered by culinary professionals.
ProCook’s Commitment to Sustainability
At the heart of ProCook is our B Corporation Certification, a mark of our commitment to run with purpose. We prioritise ethical sourcing, reducing waste, and maintaining fair labour practices. As a values-driven team, we’re dedicated to ensuring every transaction supports the planet while enriching customers’ lives.
Your contribution—whether behind the counter or in leadership—shape how we’ll demonstrate a net positive impact.
Deeds Over Words
At ProCook, we act instead of perform. You’re not just a sales colleague; you’re part of something meaningful, fast-moving, and passionate about building sustainable connections—with customers, the community, and the planet.
ProCook is Equal and Inclusive
We firmly believe that diverse candidates make the best teams. Our commitment to equality ensures all backgrounds are championed equally. If you require reasonable adjustments during recruitment—let us know. Share how we might best support your participation in this opportunity.
📩 Apply today by submitting your CV—we can’t wait to meet you!**
[Hiring on behalf of ProCook]
No contact info provided; instructions here are speculative for commentary only. For poor questions. See above.
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