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Sales Advisor – Burlington Arcade, London
About the Role
Join Borsalino—an iconic brand rooted in over 160 years of Italian craftsmanship—and become part of its legacy in London’s prestigious Burlington Arcade.
Focusing on timeless elegance, authenticity, and luxury, we’re looking for a Sales Advisor who thrives on delivering exceptional customer experiences with confidence, warmth, and sophistication.
Responsibilities
- Welcome clients with grace, professionalism, and genuine hospitality
- Build long-term relationships and craft memorable shopping experiences
- Guide customers through a personalised and consultative sales journey
- Share the awe-inspiring story, craftsmanship, and heritage behind every Borsalino creation
- Develop client relationships through engaging clienteling activities
- Strive to achieve and exceed boutique sales targets
- Assist with daily operations, including visual merchandising, stock management, and cashier duties
- Maintain the highest standards of service, presentation, and boutique elegance
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Requirements
- Prior retail experience, preferably in luxury or premium brands (ideal)
- A passion for customer service and relationship-building
- Outstanding communication and interpersonal skills
- A positive, proactive mindset—great team spirit essential!
- Attention to detail, with an appreciation for craftsmanship and style
- Fluent English; fluency in other languages is an added advantage
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What We Offer
- A full-time role in a trusted luxury brand
- A dynamic, international environment with growth opportunities
- A competitive compensation package and benefits
- Professional development to support your career journey
✨ Your mission? To make luxury about people, stories, and moments.
If you mirror this vision, apply now—or share this opportunity with someone who might be the perfect fit.
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