How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Sales Advisor - Heathrow
Sales Advisor (Customer Experience) – Critical Role
What To Expect
As a Sales Advisor, you’ll be instrumental in guiding potential Tesla customers through their journey toward vehicle ownership. With deep expertise in Tesla’s products and mission, you’ll engage prospects by sharing the unique benefits of owning a Tesla—from eco-friendliness and cutting-edge technology to cost savings in charging and maintenance.
You’ll thrive on achievable targets while embodying Tesla’s culture of determination, collaboration, and innovation. Success hinges on your mission-driven mindset, flexibility, and ability to forge strong, one-team relationships across the sales and delivery process.
On parental leave? Explore our Partnership Programme—commissione!.
What You’ll Do
- Become a Tesla expert: Deeply understand the full range of Tesla vehicles and continuously stay informed about new developments.
- Uncover and address customer needs: Engage actively with prospects, probing uncertainties and offering personalised solutions.
- Educate and inspire: Clearly articulate Tesla’s value—such as charging efficiency, environmental impact, and driving innovation—to help customers make informed decisions.
- Guide through ownership: Lead customers from inquiry to delivery, including financing options, trade-ins, and delivery logistics.
- Exceed expectations: Foster long-term relationships by resolving concerns proactively, ensuring seamless processes, and delivering a transparent, customer-centric experience.
- Hit targets: Consistently meet (or exceed) sales numbers while maintaining performance accountability.
- Collaborate across teams: Work closely with other advisors, finance, admin, production, and delivery teams to create a smooth customer journey.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
General Duties
- Maintain flexibility to adapt tasks as team priorities evolve.
- Document accurately: Input customer interactions and progress into our internal systems to ensure seamless follow-up.
- Share best practices: Benchmark high-performance strategies across other Tesla locations or teams.
- Upsell the ecosystem: Detail all Tesla services, from Supercharger perks to Energy products, ensuring customers visualise the full value.
- Administer sales processes: Complete contracts and financial agreements in alignment with Tesla’s policies, liaising with stakeholders for prompt execution.
- Support wider business goals: Take ownership of any additional responsibilities as needed.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What You’ll Bring
- Tesla passion: Deep belief in our mission and products, manifested through enthusiasm and advocacy.
- Strong communication: Mastery of verbal and interpersonal skills to connect authentically with diverse customers.
- Simplification skills: Ability to break down technical features (better software, performance metrics, etc.) into stories customers understand.
- Curiosity and active listening: Commitment to deeply exploring prospects’ needs and goals.
- Thrives on energy: Confidence in performing under pressure amid deadlines, projects, and multitasking demands.
- Attention to detail: Ensuring admin accuracy, from paperwork to stakeholder communications.
- Team-first mentality: Ability to operate both autonomously and collaboratively in fast-paced settings.
- Language proficiency: Fluency in English at a native-like level (customer-facing).
- Driving eligibility: Valid license held for over 2 years; vehicles provided on customer duty if required.
Note: This position is critical to Tesla’s growth and requires a 3-month (minimum) commitment from new recruits.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills