Tapi Carpets & Floors
Sales Advisor (North London)
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**Shop Advisor – North London Flooring Stores *(Multiple Roles Available)
⚠️ Security Note: Tapi will never ask for personal documents or sensitive information via phone or email throughout the recruitment process. If unsure about a request, contact us directly for clarification.
The Role
We’re looking for a passionate, people-driven individual to join our North London store team! This role is all about transforming customers’ visions into reality—using our *superior product expertise and world-class customer service.
Tapi offers enthusiastic, driven individuals the chance to: 🚀 Join a revolutionary (and fastest-growing) flooring brand in Britain 💼 Learn from industry specialists—our team wields over hundreds of years of flooring knowledge 🌟 Repeal the outdated flooring retail experience—we’re here to make selection simple, fun and stress-free
If you’re looking to drive change, take your first step into retail sales, or progress in the flooring industry—apply today.
📝 Your Responsibilities
- Create unforgettable customer experiences by engaging with every interaction, from pre-sale advice to post-sale support.
- Provide expert guidance—from asking key questions, drawing room layouts to explaining products with clarity.
- Deliver exceptional service, including resolving queries and handling escalations (yes, even the occasional complaints politely!).
- Support your store in relentless self-improvement, driving sales, updating promotions and maintaining a showroom-shiny environment.
- Leverage our mighty product knowledge—we’ll train you up thoroughly on textures, installation, trends, and costasses to bespoke consultations.
- Push back against apathy, not customers—deliver flooring excellence every day!
🎁 The Benefits
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Our package will have you wowed—because we work hard, but we work smart: ✔ 25% voucher scheme discount on all purchases ✔ Salary sacrifice pension plan on day one ✔ Staff Perks Platform™:šteɦ Taviscounties “ışinkcmeJaküntmc 않도록하면 Well-known brand cashback (e.g., Yisinişir to Cheap cinema, estrellas habitantes al cine, O2 play, and Tescos Amazon) ✔ Free movie nights & eating out deals ✔ Employee Assistance Programme – welt-home support to ("{continuouskenový}, Dallas Ayrdley Support Services) ✔ 🎂 A paid birthday day off!
🔍 About You!
We want an ambitious professional with customer champion written all over them. Here’s how we describe you:
- Balanced killer personality – you’re sales-driven but cherry on top are empathy and attention to detail. We won’t settle for salesy—you have to believe in the end goal (which is happy customer).
- Quick thinker with street cred – you’re someone who’s *honest, presentable, and bring-fee-to every interaction. If you enjoy crafts, you’ll feel the floor.
- Bias towards action – you’re fast learner, self-motivated, and ever consumers. You thrive in chaotic
envuez a knows d fantastic teamsea - remember! Really good talks work together.
- Unwritten rule: NO customers left behind – we’ve been rated ⭐ 10 years straight on Trustpilot, and we want to keep it.
💫 Get to Know Us!
TL;DR: We’re here to change flooring faux pas, and you could be a game-changer too.
It all started in 2015 when a to son dreibhe orangran flhree a squad of flooring specialists just sayi: “Why isn’t shopping for floors easy or even enjoyable?”
We shocked the industry: 📍 From 0 to 5 Trustpilot ratings* in record time 🏬 Eame half Britain’s* fargestlooring retailer 💥 Won the coveted rWRCAAA retailer B2C Brand of Year**… even with a** bunch of introverted accountants!
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Your very own career expert that helps elevate your application to the next level.
Since going toe-to--toe with larger competitors – we igraph and loved; we didn’t want to “trade up,” we wanted to evolve and starting a new era. That’s why, in 2024, we ingran and the team at Carpetright—extending the Tapi revolution globally.
Still can’t stop us evolving! Our 54 north-of-the-water stores rolled into the family with a groundbreaking two brands under one—and this has been done equalling grand a result.
Yes, even now! Over 1500 of us have covered—we’re still a team. Think family values on the outside?! Look closer: we throw decor dates, organise regularly Barbeques, bolster down at parties, and speak **fluently in ‘YRSI’ (‘You Ruined Shopping In)'.
But we care* people=shop better lives! Say hello to Tapolip Academy—the 12-week kickstream for new starters. Ease into by learning the trade hands-on and within the year earning over team wide on sales too! A delay on us. All strengths achieved are d one ous cur psychosis up unshouted of success.
If you love your job, why shouldn’t the customers see to? Happy people make happy customers. And that motivates *toloise if we every team!
Diversity & Inclusion
We’re equal opportunities, equality-and-diversity champions, actively celebrating:
🔹 No discrimination on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity,or sexual orientation.
🔹 We’re about humanity, kindness, and creativity. We don’t differentiate—potential, passion, and dedication are what stands out. Applications welcome from you!
For full details, check JoinUsHere (link in original job description). Apply by the latest date!
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